Job Information

Job Requisition ID: 35508

Ministry: Service Alberta and Red Tape Reduction

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: December 19, 2022

Classification: Subsidiary 02B 3625 Program Services 2

About Us

Every Service Albertan strives to enable the success of our Ministry partners and Albertans through providing exceptional client focused services that meet and exceed our clients’ expectations. We are looking for collaborative, agile, solutions focused individuals with strong communication skills and a strong service orientation. If that describes you, please read on!

Role

If you believe in Justice, unbiased investigations and have an enforcement, regulatory or protection background, we want to meet you!

The Consumer Investigation Unit (CIU) Assistant Investigator is an entry-level investigator position. You will conduct investigations into allegations of violations of Alberta’s Consumer Protection Legislation, obtain evidence for purpose of seeking the truth, and taking appropriate enforcement action. Investigations assigned directly to you will generally be a lower level of complexity. You may also work in a team led by more senior investigators who are conducting complex investigations completing assigned investigative tasks.

The successful candidate will require:

• Ability to complete Alberta Peace Officer Investigator training and be eligible to obtain a Peace Officer appointment.
• Ability to learn Alberta’s Consumer Protection legislation, apply this knowledge to conducting investigations and enforcing this legislation.
• Knowledge of the Criminal Code and ability to enforce specific criminal code sections in the area of fraud and theft as some investigations may also involve allegations of criminal activity.
• Knowledge and training in conducting investigations, gathering evidence, service of legal documents and report writing.
• Excellent listening, written and verbal communications skills. Investigators are required to promote a fair market place by providing information to the public and business community. Investigators will also be required to provide testimony in Court or Administrative Enforcement Appeal Hearings.
• The ability to work well within a team, with the public, businesses, industry associations and other law enforcement agencies

The successful candidate is expected to have:

• Excellent organizational, time management skills and ability to pay attention to details and communicate details both in writing and verbally.
• Excellent negotiation, judgement, conflict resolution and mediation skills
• Good knowledge of Microsoft Suite program and functions including word, outlook and excel.
• Ability to learn computer applications such as corporate registry, motor vehicle records and others for data base searches, CIU records management system.

Qualifications

University graduation in a related field; no experience required; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

The following will be considered as asset:

• Experience in enforcement, regulatory or protection background

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

• Agility: you will need to provide results in a complex, diverse and changing environment.

• Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department.

• Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.

• Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.

• Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.

• Systems Thinking: you will consider the whole system when developing, evaluating and implementing process and technology change.

• Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Salary

$2,281.95 to $2,993.39 bi-weekly ($59,558 - $ 78,127/year)

Notes

Applications must include a well-written cover letter and resume that indicates how your experience aligns with the scope of this position in order to be considered for this competition.

What we Offer:

• Working for the Alberta Public Service –
• Pension plans:
  • Public Service Pension Plan (PSPP) –
  • Management Employees Pension Plan (MEPP) –
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements

Research Alberta Public Service Careers tool –

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Candice Mutenure at candice.mutenure@gov.ab.ca

If this competition is closed as per the closing date noted above, please continue to check