Business Analyst Job at Fraser Health
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable place to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.
We are a diverse team composed of dedicated professionals who thrive in a collaborative culture. We support learning, community and client service, communication and success.
Position Highlights
Bring your passion, vision and expertise to a role where you can really make a difference as a Business Analyst.
You will have the opportunity to participate and be responsible for developing, monitoring, analyzing and assessing key data to support strategic and business initiatives within Facilities Management (FM) at Fraser Health (FH). As the Business Analyst, you will support the Space Management Leadership Team in developing strategic business cases, documenting stakeholders’ functional requirements, creating space solutions from floor plans, configuring and administrating the reservation system.
In addition, you will provide a critical contribution in meeting key corporate, business, financial, and operational objectives by, monitoring space utilization as part of the Space Management program and projects, developing an occupancy space database, reporting key space metrics and creating dashboards, and developing data models for space need projections.
Are you ready to tackle this challenge?
Build on your education and career experience as you:
- Capture essential business and functional requirements from stakeholders to develop technical and space requirements.
- Develop detailed proposals for brining innovation and enhanced space utilization in areas of Fraser Health such as administrative, research and project office spaces.
- Develop, review and analyze business information and defining project and operational scope and objectives including the planning, designing, or modifying processes and manuals.
- Develop data models, populate and maintain system’s data, and provide technical support for the space reservation system.
- Conduct and prepare analyses on key strategic business initiatives such as the new hybrid flexible workstyle initiative, and the regional occupancy database by compiling information, analyzing the data and reporting on findings.
- Become a leader and subject matter expert in space informatics and the technical interface with the FM technical team and other IM/IT technical teams
- Become the leader and subject matter expert in space programs impacting architecture renditions and drawings, and become the interface with FH CAD team
- Prepare reports, briefing papers, operational reviews for Leadership.
This is a Temporary Full-Time position which will be based at our Central City offices in Surrey, BC. This position is available until 31st 2023.
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
If this sounds like the excellent role for you, here are more reasons why you should apply:
- A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
- Phenomenal opportunities for support and management roles are available as you advance within the organization.
- Competitive salary package, including comprehensive health benefits coverage.
- A chance to create a difference every day in the world of health care.
Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation. We value diversity in the work force and seek to maintain an environment of respect, caring and trust.
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Detailed Overview:
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Provides leadership and is responsible for developing, monitoring, analyzing and assessing the performance for key business initiatives within Facilities Management (FM) at Fraser Health (FH); plans and develops reporting requirements to meet key clinical, financial, human resource and operational data to develop strategic business cases; monitors projects against defined plans and maintains key performance indicators and balanced scorecards for the assigned area; develops and/or recommends process and guidelines for operational planning, performance management, coordination of new initiatives, process redesign and information management to meet FH's strategic and operational objectives.
Responsibilities:- Provides business analysis by conducting workflow analysis; develops, reviews and analyzes business information requirements and models by defining the business scope and objectives including the planning, designing, or modifying of practical manuals and automated business procedures.
- Identifies and analyzes new project initiatives by staying current with initiatives under consideration; prepares briefing papers, operational review and strategic business cases including capital, operating and start-up costs and projected revenues; consults with the relevant stakeholders regarding impact assessment and implementation strategies; evaluates the new project initiatives and identifies variances.
- Conducts and prepares business cases and analysis on program deletions and mergers by compiling information, compiling and analyzing the data and reporting on findings; assists in the re-engineering process for transition from existing to new service program models; circulates reports, business cases and recommendations to key stakeholders to review.
- Conducts review and provides detailed analysis, advice and interpretation of information such as operating budgets, new/expanded program requests and other information by gathering information, preparing summary reports, identifying strengths/weaknesses and trends and providing recommendations.
- Performs system reviews for all financial and operational systems by reviewing requirements for integration with other systems; works with the various departments to ensure requirements are met and assists with the implementation of consistent systems; develops implementation plans and timelines, reviews information and provides recommendations.
- Manages, develops and monitors assigned projects against defined project objectives by developing and maintaining key performance indicators, balanced scorecards and identifying opportunities for improvement; gathers information, assesses, determines or identifies trends and recommends changes in project scope where appropriate.
- Coordinates the work activities related to the production of major reports and documents related to key project objectives; verifies accuracy, consistency and integrity of data; consults with the Business Support & Results Office team to validate contents of reports and documents.
- Ensures quality improvement and utilization management systems and monitors processes are in place; analyzes and interprets quality improvement and utilization data to identify trends and variances, monitor cost and volume items; recommends areas for immediate follow up, gathers evidence of service effectiveness and identifies outcome measures for improved utilization of services.
- Researches financial planning, forecasting and reporting methodologies to meet changing business needs; assesses and provides input in how industry-wide changes should be reflected in the planning process
- Develops annual performance plans including setting measurable goals and objectives for the assigned area of responsibility, in collaboration with the Manager.
- Attends and participates in a variety of meetings and committees to provide perspective for a business analysis perspective; participates in the decision-making process by providing information and expertise on subject matter.
Bachelor's degree in Commerce, Finance, Industrial Engineering, Health or Business Administration, plus five (5) years' recent, related experience in decision support, business analysis and/or health care management in a large complex organization, or an equivalent combination of education, training and experience.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Demonstrated knowledge and understanding of the health care system
- Demonstrated ability to analyze clinical, administrative and financial data
- Demonstrated financial planning, monitoring, analysis and reporting expertise including knowledge of general accepted accounting principles (GAAP)
- Demonstrated understanding of relational and multi-dimensional database concepts
- Knowledge of other health care disciplines and their role within the health care system
- Working knowledge of PDSA, Lean, Six Sigma and other flow process improvement concepts
- Working knowledge of health care economics and statistics
- Ability to operate related equipment including related software applications
- Physical ability to perform the duties of the position
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