Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today’s increasingly uncertain global business environment, Marsh helps clients to thrive and survive.

Marsh is seeking candidates for the following position based in the Toronto office:

Client Executive

What can you expect?

• The Client Executive maintains and expands public entity accounts, and assists senior level colleagues with maintaining and expanding large or complex accounts to refine and develop technical and managerial sales skills as well as gain exposure.
• You will collaborate with senior level colleagues and project specialists to identify account needs and underlying risks to determine potential services, products and combinations that will best serve and address client business objectives, business compliance so as to expand accounts.

What is in it for you?

• A company with a strong brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership with HR from the business
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and performance bonus potential) and full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
• Hybrid working model
• Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

We will count on you to:

• Manage a book of MicroSME clients and provide excellent client service to drive revenue retention and be responsible for managing all service components for the client including marketing/processing.
• Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements.
• Communicate client needs and binding instructions to insurers.
• Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents.
• Create and present renewal proposals to existing clients.
• Generate new sales through existing clients and client referrals in accordance with the business plan along with the team.
• Manage timely billing/collection for each client.
• Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities.
• Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect.

What you need to have:

• Possess a minimum of 3 years of experience in commercial insurance.
• Holds RIBO License.
• Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.
• Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts.
• Develop client relationships with Economic Buyer and Risk Manager.
• Possess good knowledge of client risk issues and Marsh solutions.
• Effectively manage and retain renewal business.

What makes you stand out:

• Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.
• Effective team player.
• Computer literate with proficiency in email and spreadsheet software
• Proficiency in TAM or EPIC.

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 83,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

In accordance with applicable legislation, Mercer will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.