MASSAGE EXPERTS – West & South Edmonton

P/T Clinic Receptionist with Outgoing Personality

ADDRESS: 1308 Webber Greens Drive Edmonton, AB T5R0W1

ADDRESS: 11823 26 Ave SW, Edmonton, AB T6W3R3

ADDRESS: 14125 28 Ave SW, Edmonton, AB T6W4H2

PHONE: 780-760-1920

Our Business Hours Are:

Monday – Friday – 9:00am – 9:00pm

Saturdays – 9:00am – 6:00pm

Sundays (West Clinic Only) - 10 - 5:30pm

Your hours will be varied including days and evenings and/or weekends.

Do you befriend strangers in line at the grocery store? Do you greet your grumpy neighbor with all the pleasantries you can surmise? We do too.

If you love to laugh, enjoy encouraging others and want to be a part of a team that does both, you're in good company here. At Massage Experts, our goal is to help clients and bring about healing and comfort to each person that walks through our door. We are kind, caring and enthusiastic about what we do.

We are immediately looking for an outgoing clinic receptionist to join our fun and friendly team! This position is part-time. The winning candidate must have previous customer service or office work experience. The candidate must enjoy working with the public, and laugh at terrible dad jokes.

Our Clinical Receptionist candidates must be extremely well organized and fast-thinking. They must also be completely computer literate and able to multitask between various computer programs and clinic tasks seamlessly. They must always be welcoming with a smile on their face, and in their voice.

A great stock of memes and gifs to share with staff members is an asset.

JOB DESCRIPTION:
Reporting to the Clinic Manager, this position will be working in a team environment, greeting clients, managing files, answering phones, booking appointments, providing knowledge based opinions, managing insurance claims, increasing repeat business as well as being the right hand in all things governing the smooth operations of the clinic.

RESPONSIBILITIES:

• Always provide in-depth knowledge of the benefits of Club MEx membership to all non-member clients
• Build clinic loyalty by exceeding service expectations and relationship building
• Providing a hospitable experience to all clients
• Manage appointment bookings
• Ensure the clinic is clean and laundry done at all times
• Greet clients professionally
• Data input and filing
• Answer telephone and provide clinic information to callers
• Complete billing to clients and insurance companies
• Daily financial reconciliation
• General administrative and clerical support
• Work with appointment software
• Manage laundry flow
• Other duties as assigned by Clinic Manager, Owner and Corporate Office

CANDIDATE QUALIFICATIONS:
The ideal candidate is people-focused and offers a hospitable personality. They are someone seeking part-time hours. Mature student resumes will be accepted. They must be able to act as a liaison to the brand, a concierge to the clinic and a multi-tasker extraordinaire to their clients and colleagues.

• Excellent communication skills
• Computer proficient
• Professional and Mature
• Self-Starter
• Motivated by Client Interaction
• Takes Pride in their Work and their Employer
• Has a "Superior Customer Experience" Mentality
• Team Spirit

JOB REQUIREMENTS:

• Communication fluently written and spoken in English
• Insurance processing experience is an asset
• Previous experience working in a professional office environment
• Experience in customer service or sales, over the phone or face to face
• Comfortable with basic computer widows-based programs
• Ease of using Microsoft Office products
• High degree of accuracy in clerical data entry functions.
• Clean criminal record

COMPENSATION AND BENEFITS:
Ours is a fun and feel good environment. We will offer the right candidate an attractive starting rate and vacation pay. As a bonus, you will enjoy staff pricing on services and products.

Please APPLY by sending us your resume.

Thank you for your time in applying, and for your interest in working for Massage Experts! Only the qualified candidates will be contacted. Please do not call the clinic directly. Thank you for your consideration.

Massage Experts

Job Type: Part-time

Salary: $15.00-$17.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Schedule:

• Day shift
• Morning shift

Experience:

• medical office: 1 year (preferred)

Work Location: In person

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