Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Bus Fleet Maintenance office is looking for a Compliance Officer to ensure effective and high-quality subcontracted repair, servicing, and storage of GO Transit buses and non-revenue vehicles by maintenance service delivery partners. Monitors the quality of contracted bus and support fleet vendor repairs in accordance with safety, regulatory, corporate and contractual standards to ensure that contracted maintenance work and collision work is performed in the most cost-efficient manner possible, while maximizing safety, performance and reliability.

What will I be doing?

• Performs quality assurance audits of Contracted Service providers to ensure all safety, regulatory, manufacturing, repair procedures, corporate and contractual standards are met.
• Reviews technical quotes to ensure that it meet industry standards for safety and reliability and authorizes work to be performed
• Reviews and approves vendor proposals for the introduction or application of new repair technologies and the use of substitute parts other than those supplied by the original equipment manufacturer
• Conducts analysis of best practice solutions for rebuild or purchase of components used in the repair of buses.
• Ensures that appropriate corrective action is taken with contracted service providers where applicable, to maintain the availability and reliability of bus equipment to meet Metrolinx’s daily service requirement
• Reviews work orders to ensures work performed was necessary to address the failure and that labour and material charges are appropriate and match quoted repairs and approves invoices for payment on behalf of Metrolinx
• Prepares tender specifications and performs on-site inspections of contractor, during initial phases of vehicle modification and repair programs; monitors program status and provides on-going technical guidance
• Designs test apparatus and methods for field tests of prototype bus modifications and for new product/material qualification as part of vendor approval and tendering process. Performs technical analysis for tenders of new vehicles, products and services
• Performs equipment and invoice audits to ensure the quality of maintenance, servicing and repairs meet established safety, regulatory, corporate and contractual standards while maintaining acceptable levels of expenditures and taking appropriate corrective action
• Investigates emergent design related failures on buses and provides remedies through direct examination of the vehicles and performance records
• Reviews various data and develops pro-active solutions for unusual and endemic problems
• Conducts tests to qualify bus materials and components and investigates and provides solutions to design- related repair or performance problems
• Performs road tests and diagnosis with sophisticated instrumentation as part of investigation of unusual repair problems and design related bus safety/accident issues
• Produces complex technical drawings and work instructions for special repair and retrofit programs
• Participates in the qualification of new repair vendors and in the performance review of existing vendors
• Liaises with contractors on major component rebuilds, performs on-site inspections, oversees warranty administration on new bus procurements
• Liaises with external stakeholders and represents Fleet Maintenance on various government, industry, and technical committees
• Provide guidance to Garage Operations on enhancements to maintenance programs to better provide safe & reliable equipment
• Guides others in the performance of their day-to-day activities without direct supervisory responsibility
• Designs bus modifications and provides direction for installation to individual unionized workers
• Responsible for accident repairs
• Assists with delivery of technical training programs
• Directs vendors in repair requirements to meet safety and regulatory requirements

What Skills and Qualifications Do I Need?

• Completion of a diploma in mechanical/electrical engineering, or a related discipline – or a combination of education, training and experience deemed equivalent
• Minimum six (6) years’ experience in a maintenance environment that incorporated Reliability Centered Maintenance and/or Predictive Maintenance technologies. Has experience with mobile, heavy duty equipment Commercial motor vehicles and experience with overseeing contracted services
• 310T Truck & Coach Technician certification
• Knowledge of the Highway Traffic Act, Canadian Motor Vehicle Safety Standards, Ministry of the Environment and Energy requirements, and general mechanical engineering practices
• Experience with vendor management to coordinate delivery of externally provided products and services and monitor contractor work assignments for adherence to timelines and the achievement of contractor performance objectives outlined in the Agreement terms and conditions
• Experience with monitoring capital budgets for equipment repairs
• Ability to prepare vehicle and material specifications for buses, maintenance materials, and components
• Organizational skills to handle several ongoing projects and projects (e.g. major acquisitions, tests, modifications or retrofits, and specification development)
• Analytical, diagnostic, and problem-solving skills to conduct periodic technical tests and conduct audits, and provide solutions to design-related repairs or performance problems
• Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.) Interpersonal and oral/written/presentation skills to prepare, analyze, and present technical reports
• Working conditions entail exposure to bus fumes, fuel, oil, noise, dirt, and engine heat and weather conditions. Position requires travel to various vendors within the Hamilton Niagara and GTA area and beyond.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation :

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

Metrolinx employees are required to be fully vaccinated against COVID-19 in accordance with Metrolinx’s Mandatory COVID-19 Vaccination Standard, made under the Metrolinx Communicable Diseases in the Workplace Policy, as a condition of being eligible for the recruitment process. Proof of COVID-19 vaccination will be required. If you are not able to obtain COVID-19 vaccination for a reason related to a protected ground of discrimination under applicable human rights legislation, you can request accommodation from Metrolinx.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LI-SC1