Customer Service Representative Job at Dependable Emergency Vehicles
Dependable Emergency Vehicles is currently looking for a Customer Service Representative to provide front-line support in our Warranty and On-Site Service division. This position will ensure that customers, both internal and external, receive exceptional customer support with our products and services.
Job Responsibilities:
- Assist customers with questions, inquiries, and special requests through various channels promptly
- Process orders, forms, applications, and requests following procedures and ensuring customer satisfaction
- Maintain a positive, empathetic, and professional attitude towards customers at all times
- Keep records of customer interactions, transactions, comments, and complaints
- Obtain necessary information from customers to adequately follow up
- Communicate and coordinate with colleagues and other departments as necessary
- Other tasks and duties as assigned
Skills & Qualifications
- Degree/Diploma/Vocational training and/or hands-on experience considered an asset
- Knowledge of Microsoft Office is a must
- Previous experience with ERP software is a plus
- Excellent verbal and written English skills
- Strong communication and multi-tasking skills
- Excellent customer service & time management skills
- G license
Work schedule:
Monday – Friday: 8 am – 5 pm
What We Offer:
- An exciting fast-paced environment within a growing company
- Ample training and development opportunities
- Competitive compensation and comprehensive benefits: Medical, dental and long-term disability
- RRSP program match
If you enjoy working in a fast-paced environment and enjoy a challenge, then this may be the opportunity for you.
We thank you for your interest, but only candidates selected for an interview will be contacted.
Job Type: Full-time
Salary: $20.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Please Note :
my90210smile.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, my90210smile.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.