Data Center Operator Job at BIT Intelligence LLC
Daily Duties:
- Remote monitoring, managing, and maintaining data center operations. Ensure proper running of the existing data center systems.
- Troubleshoot and report system incidents/problems and abnormalities.
- Resolve incidents related to routine problems or known issues. Perform first-level troubleshooting and resolution based on the predefined troubleshooting guide provided.
- Proactively monitor the data center systems' uptime and proactively ensure system availability to prevent downtime and coordinate problem resolution with the vendor or tech support groups.
- Perform Alert Monitoring triggered from the monitoring system (mode of notification: Audio, SMS, email).
- Log and submit daily reports.
Requirements:
- Associate degree in information technology, computer science, or systems analysis, or equivalent experience
- Knowledge of blockchain preferred
- Excellent written and verbal communication skills
- Ability to follow specified policies and procedures
- Strong organizational skills, with the ability to multi-task and prioritize
- Proficient with Microsoft Word, Excel, Visio, and PowerPoint
- Ability to collaborate and partner with teams to overcome challenges
The role has standard working conditions in an office type of environment with a rotational shift schedule to support 24/7 operations. Able to work shifts including evenings, weekends, and public holidays.
Job Types: Full-time, Permanent
Pay: $20.00-$26.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Saint-Laurent, QC H4M 2X6: reliably commute or plan to relocate before starting work (required)
Language:
- Chinese (preferred)
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