Emergency Dispatcher Job at Yellowhead County
Position Summary
Under the direction of the Dispatch Supervisor, the 911 Dispatcher is responsible for 911 Call answer services, Dispatch Services and after-hours communications for Yellowhead County staff, partner municipalities and contracted clients.
Position Responsibilities
Answer all 911 and related phone lines in a courteous and professional manner.
Gather pertinent information to determine the type and severity of the call.
Prioritize multiple calls to allocate available resources.
Dispatch appropriate resources based on call information.
Reroute calls to agencies not using centre dispatch service.
Monitor responder safety by station keeping and responder safety checks.
Pass incident information to responders via radio.
Dispatch additional resources requested by incident commanders.
Maintain logs and incident reports using provided methods.
Maintain CAD and RMS data entry.
Complete paperwork and documentation related to Centre Operations.
Ensure the Centre is kept in a clean and orderly manner.
Perform administrative tasks as directed.
Minimum Qualifications
Education/Skills
Grade 12 matriculation
Emergency Medical Dispatch and Emergency Fire Dispatch through National Academies of Emergency Dispatch
Basic training in office software
Standard First Aid Level C and CPR
Class 5 Drivers Licence
Completion of Defensive Driving
Experience in Dispatch or call taking
Ability to deal effectively with general public and staff
Attributes
Strong organization skills are required
Superior emergency communication skills and techniques
Good presentation and training skills
Preferred Qualifications
Education/Skills
Successful completion of a post-secondary education
Professional Dispatch Certification from reputable college
Emergency Medical Responder or higher
Strong computer skills
Clear understanding of radio communication systems
Superior presentation and training skills
Experience In
Three (3) years of emergency service experience in a career position
Working Environment
Work is conducted in a closed office environment
Not easily able to leave work area during dispatch shifts
Shift work required and overtime may be required
Requires intense listening attention in responding to emergency calls
Dealing with upset callers and multiple incident results in high stress situations
The wage range for casual emergency dispatcher is $25,28 to $27,52 per hour.
The salary range for full-time emergency dispatcher is $56,930 to $72,065.
Please specify in your cover letter whether you are interested in the casual or full-time vaccancy.
Only those candidates being considered will be contacted.
This competition might be used to fill future vacancies.
Company
Yellowhead County
Location
Edson, AB
Please Note :
my90210smile.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, my90210smile.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Under the direction of the Dispatch Supervisor, the 911 Dispatcher is responsible for 911 Call answer services, Dispatch Services and after-hours communications for Yellowhead County staff, partner municipalities and contracted clients.
Position Responsibilities
Answer all 911 and related phone lines in a courteous and professional manner.
Gather pertinent information to determine the type and severity of the call.
Prioritize multiple calls to allocate available resources.
Dispatch appropriate resources based on call information.
Reroute calls to agencies not using centre dispatch service.
Monitor responder safety by station keeping and responder safety checks.
Pass incident information to responders via radio.
Dispatch additional resources requested by incident commanders.
Maintain logs and incident reports using provided methods.
Maintain CAD and RMS data entry.
Complete paperwork and documentation related to Centre Operations.
Ensure the Centre is kept in a clean and orderly manner.
Perform administrative tasks as directed.
Minimum Qualifications
Education/Skills
Grade 12 matriculation
Emergency Medical Dispatch and Emergency Fire Dispatch through National Academies of Emergency Dispatch
Basic training in office software
Standard First Aid Level C and CPR
Class 5 Drivers Licence
Completion of Defensive Driving
Experience in Dispatch or call taking
Ability to deal effectively with general public and staff
Attributes
Strong organization skills are required
Superior emergency communication skills and techniques
Good presentation and training skills
Preferred Qualifications
Education/Skills
Successful completion of a post-secondary education
Professional Dispatch Certification from reputable college
Emergency Medical Responder or higher
Strong computer skills
Clear understanding of radio communication systems
Superior presentation and training skills
Experience In
Three (3) years of emergency service experience in a career position
Working Environment
Work is conducted in a closed office environment
Not easily able to leave work area during dispatch shifts
Shift work required and overtime may be required
Requires intense listening attention in responding to emergency calls
Dealing with upset callers and multiple incident results in high stress situations
The wage range for casual emergency dispatcher is $25,28 to $27,52 per hour.
The salary range for full-time emergency dispatcher is $56,930 to $72,065.
Please specify in your cover letter whether you are interested in the casual or full-time vaccancy.
Only those candidates being considered will be contacted.
This competition might be used to fill future vacancies.
Company
Yellowhead County
Location
Edson, AB
Please Note :
my90210smile.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, my90210smile.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.