At Radisson Vancouver Airport, our philosophy is simple—we aim to provide a well-balanced travel experience that offers comfort, style, and down-to-earth hospitality. The key to our success is a positive, “Yes I Can!” attitude. Our team members work hard to deliver inspiring service and create truly special moments for our guests.

Situated in the heart of Downtown Richmond’s Golden Village and adjacent to the Aberdeen Skytrain station, Radisson Vancouver Airport is an upscale full-service hotel with premium conference facilities. We are currently looking for a passionate, dynamic, energetic, and detail-oriented individual to join our leadership team in the role of Executive Housekeeper.

Our work environment includes:

• Meal provision
• Friendly atmosphere
• Convenient location next to skytrain station
• Flexible working hours
• Company perks

Duties and Responsibilities:

• Preparation of annual Housekeeping budgets/business plans.
• Recruit, hire and train all housekeeping employees.
• Coach, develop and mentor all housekeeping employees and work within the hotel’s collective agreement to achieve the highest level of team member and guest satisfactions.
• Monitor departmental cost against budget throughout the year.
• Ensure housekeeping team members as well as external contractors are adequately trained and supervised in line with health and safety regulations.
• Supervise daily activities of the housekeeping staff.
• Monitor the quality of the room cleaning according to standards.
• Maintain room quality based on hotel objectives.
• Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks rooms to make sure they are vacant, clean and ready. Checks storage area to see if here are enough housekeeping supplies.
• Perform inventories of linens, uniforms, cleaning products/supplies.
• Ensure company standards for uniforms and grooming are implemented.
• Maintain lost and found records and procedure.
• Comply with sanitation regulations and safety standards.
• Keep and maintain accurate records of all activities in the department.
• Preparation of bi-weekly team member schedules.
• Purchase linen, uniforms, guest supplies,cleaning supplies, floor care and laundry equipment in accordance to business needs, ownership approval, and budgetary guidance.
• Other duties as assigned.

Job Requirement:

• Minimum of 3 years' previous experience as an Executive Housekeeper in a moderate to large hotel
• Previous experience with Radisson branded hotels a definite asset.
• Previous experience with Opera PMS and BirchStreet purchasing system a definite asset.
• Previous experience with managing union environment a definite asset.
• Strong organizational skills & outstanding attention to detail, with an emphasis on achieving objectives within deadlines.
• Strong knowledge of all facets of housekeeping operations, with a commitment to service excellence, and the ability to develop effective training programs.
• Must be legally authorized to work in Canada.
• Excellent command of English, both verbal and written.
• Maintain professional image and grooming standards in accordance to 4-star hotel standards.
• Working knowledge of MS Word, Excel, Hotel PMS system.
• Exceptional interpersonal skills, with clearly demonstrated leadership, coaching, and motivational abilities.
• Flexible with working nights, weekends and holidays when needed.
• Degree/Diploma in Hospitality Management or comparable experience is preferred.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• hotel housekeeping management: 3 years (required)

Work Location: In person

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