Financial Services Representative (Permanent, Full-time)

Location: Parry Sound, ON

Hours: 40 hours per week, Monday to Friday

Rate of Pay: Dependent on experience

Position Description:

As a Financial Services Representative, you will:

• Specialize in retail lending, recommending solutions which will enable our members to achieve their personal financial objectives.
• Anticipate and determine the needs of members. Transact request or refer the member to the suitable service area.
• Conduct interviews (personal loans, lines-of-credit and mortgages), complete document/application preparation and credit analysis.
• Approve or decline credit applications that are within assigned lending limits; or make a recommendation to the applicable Manager/Lender for approval or decline of credit applications not within assigned lending limits.
• Provide needs-based advice, counselling members on financial matters such as family budgeting, credit management and investment/retirement planning.
• Identify opportunities to generate sales and new members.
• Monitor the renewal of maturing investments, mortgages and loans. Ensure members receive appropriate notice, advising of alternative options and assist with renewals.
• Establishing and maintaining effective relationships with members by providing excellent member service.
• Perform other duties as needed or assigned.

Qualifications:

• Post-secondary education with emphasis in business or financial planning would be an asset
• A minimum of two years’ comprehensive experience in consumer lending
• Advanced member service and sales skills
• Excellent organizational and time management skills
• Willingness to complete additional educational components as required

At Kawartha Credit Union diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.