The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘Our Children’s Medicine’ in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills. For more information, visit ourchildrensmedicine.ca

What You’ll Be Doing

As a Senior QA Analyst, you will support the QA team to coordinate and execute on QA and build activities for digital platforms to ensure they are completed accurately and on time. You will support the team in meeting client expectations and SLAs, and adhere to CIBC defined standards and compliance rules, including Accessibility. You will also provide analysis to our cross-disciplinary team to ensure initiatives are properly resourced by QA.

How You’ll Succeed

• Communication and planning skills – Effectively train and guide the QA resources to ensure quality standards are understood and adhered to. Represent QA in cross-functional meetings. Provide clear and timely analysis and updates to QA Delivery Lead, QA Manager and other teams. Continuously review QA and publishing schedule to ensure SLAs are met and defects are resolved.
• QA Support – Create test plans and execute test cases and provide build status updates to stakeholders including Intake and technology support. Provide appropriate approvals and release builds to staging environments for deployment to production. Isolate issues and outages to business applications or processes, conduct root cause analysis and provide regular reports to the QA Manager. Be able to provide overtime coverage if required.
• Commitment to excellence – Passionate about producing error-free work/releases in a timely manner and finding creative/practical solutions to resolve technical problems. Continuously improve processes, share learnings, and update documentation in the Publishing and Agile teams’ knowledge repositories.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

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  Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, and individual development planning.
• Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

REQUIREMENTS

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You can demonstrate experience in Quality Assurance (3-5 years). A Degree in Computer Science or related discipline is preferred, and ISTQB Foundation Level certification is required. Applicable work experience at a financial institution is preferred.
• You have strong knowledge of defect-tracking software (HP Quality Center or JIRA), Content Management systems (CMS), W3C standards, Windows and MacOS interface standards, and Accessibility requirements testing (WCAG2.0).
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.