Front Desk Attendant Job at Heritage Inn Hotel & Convention Centre
The Heritage Inn Hotel & Convention Centre is looking for a Front Desk Attendant to join their team!
This position will include:
Answering and directing all calls appropriately and efficiently
Process and confirm room reservations
Greet, register and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment for services
Respond to guest’s questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times
Who we are looking for:
A hardworking, positive and proactive individual
Ability to work cooperatively
Morning, afternoon, evening and weekend shift work is required
Must be well groomed and willing to wear a uniform as per the hotel dress code standards
Must abide by the dress code standards
Must be honest and trustworthy
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures
Aware of POS systems and basic computer operations
Industry Experience:
Previous administrative experience or experience in the hospitality industry is an asset.
Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.
Job Type: Part-time
Salary: $15.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability
Experience:
- front desk/administration: 1 year (required)
Work Location: One location
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