Front Desk Receptionist Job at Independent Respiratory Services
Our Mission at Independent Respiratory Services (IRS) is to provide the highest level of respiratory health care available. We exist to enable our clients to lead healthy lives using industry leading sleep apnea and home oxygen therapy expertise, continuing service and client education. Honesty, integrity and technical competence are the foundation of our company. Our success is reflected in our client’s satisfaction and well-being.
IRS is the leader in providing sleep apnea and home oxygen therapy solutions across British Columbia, with over 40 service locations from Vancouver Island to the Rocky Mountains.
Here's what you will do
Independent Respiratory Services is actively recruiting for a highly energetic and motivated full-time, permanent Branch Care Coordinator for our Prince Rupert, BC location.
The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
- Assist with sales and maintenance of respiratory products, services, and inventory for the branch. Provides information/literature to prospective clients.
- Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Assists healthcare professionals with the completion of necessary administrative functions and documentations.
- Assists in the management of equipment - including warranty, maintenance and repair for internal assets, as well as customer owned medical devices and other products.
Here's what you will need
- College Certificate/Diploma or Equivalent
- 1-2 years of experience in a Call Center or in Office Administration
- Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
- Able to work flexible hours and provide service to our customers for extended hours.
- Agreeing to disclose your COVID-19 vaccination status, as a condition of employment.
- Agreeing to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status, as a condition of employment
Here's why you should join
- Competitive total rewards: Salary, bonus, flex benefits & pension plan
- Growth opportunities: Upward mobility, career progression, and tuition reimbursement
- Work/life integration: From standard hours to personal time off, we encourage life outside of work
- Inclusive workplace: Bring your whole self to work as you learn and grow
- Meaningful work: Do work that matters
- Awesome team: Teamwork and connection power our business
- Global collaboration: Collaborate near and far by being part of a global leader
- Culture of safety: We weave safety and wellness into all that we do
Additional Information
At Air Liquide, we value the health and safety of our customers, patients, and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19. All future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status.
Independent Respiratory Services provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- On-site parking
- Paid time off
- Relocation assistance
- Stock options
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: One location
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