guest service representative Job at Best Western Plus Grand-Sault Hotel & Suites

Best Western Plus Grand-Sault Hotel & Suites Grand Falls, NB

  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Provide customer service
  • Work with minimal supervision
  • Computer and technology knowledge

  • Multi-line switchboard
  • Database software
  • Security and safety

  • Criminal record check
  • Transportation/travel information

  • Own transportation
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Long term benefits

  • Other benefits
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 32 to 40 hours per week



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