JOB DESCRIPTION

POSITION DESCRIPTION:

Our World-class Service team is committed to train and provide all the necessary certifications. The incumbent is required to visit on-site customers & work in our workshop.

Primarily responsibilities are to inspect, service and repair industrial and safety products such as self-contained breathing apparatus, gas monitor units, torque wrenches, chain hoists and other safety lifting devices in accordance with manufacturing standards and Grainger Services procedures. With our various wealth of products, our team members can specialize in various industries & verticals.

KEY DUTIES AND RESPONSIBILITIES:

• Prepares estimates for repair or service on authorized work orders
• Review plans/schematics and specifications to determine required materials and/or sequence of repairs.
• Investigate and troubleshoot main equipment issues in a quick turnaround time
• Tests equipment to confirm operating performance and completes required documentation
• Operate a variety of hand and power tools-Toolbox
• Maintain Parts inventory and work area in an orderly fashion
• Ability to work in a shop and customer-facing during on-site and office visits.
• Actively participate and contribute to safety meetings
• Actively support Company principles by encouraging team to suggest new ideas, be accountable for actions, work as a team and keep abreast of new products and opportunities
• Observe safety policies and procedures of Occupational Health & Safety Act and any other pertinent legislation governing applicable
• Other duties and responsibilities may be required

JOB REQUIREMENTS

EXPERIENCE/QUALIFICATIONS:

• Completion of High School Diploma
• Additional training or education in technical or business-related fields is preferred
• Required to obtain 2 designated manufacturer certifications within 1st year of employment
• Mechanically inclined & experience in mechanical aptitude is preferred
• Ability to lift up to 50 lbs.
• Proven ability to work with various computer programs
• Valid driver’s license, on the road requirements (Company truck available)
• Valid passport & ability to travel to United States for training, certification purposes
• Functional English is a requirement for this position, as some manufacturer training provided will be in English

Grainger offers a competitive benefits package, which includes both physical and mental wellbeing programs, as well as learning and development opportunities.

Don't meet every item on our wish list? At Grainger we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every skillset in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger’s hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.

Grainger is an Equal Opportunity Workplace. All applicants who we believe to be qualified will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request for all persons with disabilities taking part in the selection process.