The Position

The Institutional Research & Data Analyst (“IRDA”) plays an integral role in the quantitative and qualitative analysis and communication of data and data analytics in support of institutional objectives. The IRDA supports data and information with respect to quality assurance, enrollment data and forecasting, academic statistics, institutional key performance indicators, student surveys, and institutional planning. Creating and maintaining a central repository for institutional data will be an essential part of the work. This position requires a high degree of competency in managing data, information systems, analyzing data, and statistical software in order to make the data reporting as seamless as possible while finding new ways to transfer data/information among the various systems/software used by the university. Familiarity with trends in higher education and emerging issues will be required. This position reports to the Director, Admissions & Financial Aid, while providing service to numerous areas of the university.

Responsibilities

INSTITUTIONAL RESEARCH

Periodic data collection and reporting, especially concerning the support of the following areas:

• Admissions
• Academic Development (program reviews)
• Registrar’s Office (if requested)
• Provost Office
• President’s Office

Survey preparation, oversight, and reporting:

• Annual surveys that Redeemer students participate in, including, but not limited to NSSE, and CUSC.

• Student and alumni surveys required for periodic program reviews.

• Survey of enrolled and unenrolled student applicants for Admissions (and other departments’ information).

• Other student, faculty, or staff surveys, as required.

• This position is responsible for producing all the reports required for data-driven decision-making, external agencies, and standard internal reports, excluding reports generated by the financial services department. Creating questionnaires or other research tools (e.g. focus groups) will be required. In all cases, this also includes developing new and more appropriate ways of visualizing and reporting the data for maximum benefit to the person or group requiring the data.

• Producing statistical reports requires familiarity with the various software programs that the university uses. This position will need to build and run queries in Colleague and other databases, collect historical data (a combination of both electronic and hardcopy), use visualization software and possibly statistical software such as SPSS and R to analyze quantitative data, manage survey monkey data collection, and use other tools as required. This data will then need to be organized and reported in a format that is clear and appropriate for the audience for which it is intended.

DATA ANALYST

• Working with various university departments and areas (e.g., Finance & administration, development, IT, etc.) to develop new reports as opportunities or needs present, which require the use of Redeemer-held data, especially in cases where the data may be stored in more than one location (database). These new reports are developed on an as-needed basis.

• Develop and maintain integrations to migrate data between various databases

Recent and current examples include:

• Analysis of financial aid allocations, coordinating with the Financial Aid Department.
• Special projects in Finance
• Projects related to periodic administrative departmental reviews
• Building, maintaining and improving data dashboards from historical data such as enrolment, housing, and programs

Preferred Skills and Attributes

• Minimum three years of previous work experience with qualitative and quantitative data analysis, preferably in higher education.
• Strong computer skills are essential. Experience with Datatel Colleague (or similar Student Information Systems), Infosilem (or similar scheduling software), data management and analysis software (e.g., Tableau, Microsoft BI, Data - Studio, etc.) and MS Office software is required.
• Strong database reporting and querying skills are required.
• Understanding of how a large integrated system functions is essential.
• Proven organizational skills to manage conflicting deadlines and a sharp focus on the priority tasks to meet significant deadlines.
• A proven interpersonal ability to work with teams
• Strong communication and presentation skills.
• Ability to be flexible and complete additional tasks as requested.
• Ability to produce data and reports for a variety of audiences.
• Ability to work with IT systems to find ways of improving the transferability of data/information between systems.
• Ability to preserve and maintain confidentiality of student records and institutional statistics.

Education, Training & Certifications

• A minimum of a Bachelor’s degree (preferably in a mathematical/statistical field). A Master’s degree with specific training in program evaluation, in qualitative research, or quantitative statistical methods is preferred.

Other Requirements

• Understanding of Redeemer University and support of its mission, values, and Reformed Christian identity.

The Application Process

Applicants are requested to email their application material to HR@redeemer.ca (cover letter and resume) and include a statement that articulates their faith perspective and its relation to the mission of Redeemer University. A range of qualifications are evaluated including distinguishing characteristics that demonstrate congruence with our identity as a university in the Protestant and Reformed Christian tradition. Only applicants selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.