Learning Management System Coordinator Job at City of Saskatoon
Division: Human Resources
Department: HR Operations
Term: 1 Temp Full Time position(s) available for approximately 10 months.
Closing Date: 12/15/2022
Labour Group: ESA
Posting: 1638
Job Summary
The Learning Management System (LMS) Coordinator provides LMS expertise, solutions, and functional guidance as well manages and resolves service by identifying and documenting issues through troubleshooting and support from Team Members, process owners, and experts in other departments. The LMS Coordinator also provides support to projects in the organization where the project implementation has a direct impact on Learning andamp; Development outcomes.
Duties & Responsibilities
- Provides daily administration, maintenance, LMS support and expertise, functional guidance, trouble shooting and solutions for the Learning Management System.
- Creates and generate reports as required, uploads documents, audits completeness and accuracy of data and identifies compliance issues.
- Provides LMS expertise, LMS set up and ongoing support, analysis, testing, support implementation and documentation. Supports updates and documents procedures.
- Investigates enhanced LMS functionality to support business needs, recommends action plans for change and assesses the volume and complexity of work required. Updates or creates workflows of processes to support the business requirements and ensures the LMS configurations meets the business requirements
- Creates and maintains processes and standard operating procedures and delivers training based on identified needs.
- Assists Information Technology resources with end-user coordination related to systems updates, testing of functionality and workflows, development of failure recovery plans, and works with vendor as required.
- Performs other related duties as assigned.
Qualifications
- Degree in computer science plus one years' experience in Information Technology.
OR
- Successful completion of a recognized, two-year, post-secondary computer technology or business systems program plus three years' experience in Information Technology.
- A combination of relevant education and experience may be considered.
- Knowledge of computer hardware and software platforms.
- Knowledge and understanding of basic principles and structures of operating systems.
- Knowledge of the principles and applications of data-processing documentation.
- Thorough knowledge of current LMS operating best practices and techniques.
- Demonstrated customer services skills, including the ability to deal effectively and tactfully with internal and external stakeholders.
- Ability to establish and maintain effective working relationships.
- Knowledge of project management tools and techniques and the ability to participate in all project roles.
- Ability to communicate effectively, orally and in writing, including preparing and conducting presentations.
- Skill in critical thinking and problem-solving.
Weekly Hours: 40
Salary Range: $68,413.44 to $80,385.60 CAD
per annum (2022 rates)
Diversity, Equity and Inclusion
The City of Saskatoon offers an inclusive workplace that embraces diverse backgrounds. As an equity partner with the Saskatchewan Human Rights Commission (SHRC), the City commits to diversity, equity and inclusion in our workplaces. By having our workforce reflect the community we serve, we support the realization of miyo-pimatisiwin, (me-o-pi-ma-ti-si-win) “the good life”, for all residents. To learn more about Diversity, Equity and Inclusion at the City, please visit Saskatoon.ca/diversity
Accommodation
The City of Saskatoon strives to provide an accessible and inclusive workplace for all, including throughout the application and selection process through reasonable access and accommodations. Should you require accommodation through any stage of the recruitment process, please email talentacquisition@saskatoon.ca.
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