Maintenance Administrator Job at City of Calgary
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
Calgary Housing Company (CHC) is a wholly-owned subsidiary of the City of Calgary. We are transforming to support resident success, modernize our business, and contribute to creating diverse, inclusive communities. The Maintenance Administrator will be an important contributor and change champion to help us reach our ambitious vision to be the best – for our residents, our employees, and our city. Primary duties include:
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Monitor and respond to a variety of maintenance requests (for example: plumbing, HVAC, electrical, residential repairs, and renovations), assign work orders to internal staff or external contractors as required, and follow-up to ensure an immediate response in emergency situations.
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Coordinate trades, staff, and contractors in order to complete work effectively and efficiently.
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Work with staff and tenants to schedule repairs.
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Diagnose and trouble shoot maintenance problems with tenants over the phone.
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Create work order and purchase order follow-up reports and investigate those that have not yet been invoiced.
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Respond to questions from tenants related to the maintenance of units and lease requirements.
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Provide building maintenance and management support to supervisors.
Qualifications
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A High School diploma or equivalency (e.g. GED) plus at least 3 years of experience in a residential property management, maintenance, or construction setting.
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An intermediate level of proficiency with Microsoft Office (Excel, Outlook and Word).
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Coursework related to maintenance, building systems, customer service, conflict resolution or the Residential Tenancy Act (RTA) will be considered assets.
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Experience working with Computerized Maintenance Management Systems and/or Yardi will be considered assets.
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Previous scheduling and/or dispatching experience would also be considered assets.
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You have well developed communication and interpersonal skills along with strong analytical and organizational skills.
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Strong conflict management skills and the ability to effectively deal with stressful situations.
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Proven ability to adapt to a fast paced and heavy workload with constantly changing priorities.
Pre-employment Requirements
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A security clearance will be conducted.
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Applicants will be tested for appropriate skills.
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Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: Calgary Housing
Position Type: 1 Temporary (up to 24 months)
Location: 6624 Centre Street SE
Compensation: Pay Grade 7 $33.33 - $44.60 per hour
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: March 9, 2023
Job ID #: 307261
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