Medical Billing Coordinator - RBCx (MDBilling.ca), Remote Job at Royal Bank of Canada
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Job Description
What is the Opportunity?
MDBilling.ca is a growing healthcare technology company that provides fast, accurate, and reliable medical billing software and services for Ontario physicians. Since 2009, our billing platform maximizes revenue for physicians while saving them time. At MDBilling.ca, we are committed to maintaining the highest levels of integrity and professionalism while providing a flexible work environment. In this dynamic role, the successful candidate will work with our Ontario Billing Operations Team to provide exceptional service to our customers and grow the MDBilling.ca brand of excellence. This position is full-time, permanent, with a remote working environment.
What you’ll be doing
- Process medical claims
- Resolve issues effectively
- Provide assistance in billing and software
- Respond to emails in a timely manner
- Coach physicians on OHIP Billing
- Maintain accurate customer account records
What do you need to succeed?
Must-haves:
- Proven OHIP Billing work experience
- 4+ years of administrative and customer service experience
- Excellent communication and problem-solving skills
- Strong organizational and time management skills
- Great attention to detail and customer focused mindset
- A strong understanding of general computer knowledge
- Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.
- Outstanding personal skills and be able to work well in a team
Nice-haves:
- Completion of certified courses - Medical Billing or equivalent
- Remote work experience
- Microsoft Office (Excel)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A remote working environment
- The tools you need to stay connected, work collaboratively, and design efficiently
- A dedicated Team Leader who will support, coach, and work with you to develop an individual career growth plan
- Ability to make a difference and lasting impact
- Work in an agile, collaborative, progressive, and high-performing team
Job Summary
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
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