Medical Coordinator Job at Canada Life Assurance Company
Job Description:
What you will do
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
We are one of Canada's top 100 employers!
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
#LI-Hybrid
Are you a creative and proactive medical professional, looking to apply your skills and experience in a corporate setting. Tired of shift work and odd hours and looking for work life balance in a customer focused environment? If you have answered yes, then this is the opportunity that you have been looking for.The Disability Medical Coordinator is a Registered Nurse/regulated health professional (RN, OT, PT) that medically manages complex disability claims by pro-actively collaborating with a claimant’s attending physician. The goal is to achieve a level of functional improvement that supports the earliest possible return to employability. This is accomplished by confirming the accuracy of a diagnosis, clarifying functional impact, accessing diagnostic testing (as needed), researching and arranging external specialist consultations, researching and securing external treatment providers.
What you will do
- Provide ongoing support and consultation to Case Manager and Rehabilitation Consultants through the claim management process
- Maintain follow up contact with a claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the recovery period
- Assess the potential for medical coordination to impact on the duration of disability of complex claims through file review and direct interview of claimants and involved treatment providers
- Develop realistic, cost-effective plans for actions focusing on return to work
- Prepare written reports detailing findings and recommendations
- Track medical coordination activities and document case files electronically and maintain internal records
- Assess the potential for medical coordination to impact on the duration of a disability claim
- Assess diagnostic and treatment needs, developing plans through file review and telephone interview of claimants and involved treatment providers
- Negoitiate and develop realistic cost-effective, proative plans for actions focusing on return to work
- Maintain frequent ongoing contact with claimants, focusing on barrier resolution and functional improvements
What you will bring
- Registered Nurse/regulated health professional (RN, OT, PT) with current registration in good standing
- Minimum of 5 years’ clinical experience
- Excellent communication (written and verbal) and interpersonal skills
- Proven customer service skills
- Proven ability to thrive in a challenging, demanding and dynamic work environment
- Good problem solving and decision making skills
- Strong organizational skills with demonstrated ability to be flexible and adaptable to changing priorities
- Proficient with MS Office suite (Word, Excel, MS Teams, and Outlook) and other systems
Work environment will include some rotational in-office & work-from-home capability.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
We are one of Canada's top 100 employers!
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
#LI-Hybrid
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