We are looking for a person who is personable, organized, and friendly to join our team at Physiotherapy In Newmarket. We work in a fast-paced environment and are looking for someone who has a strong ability to multi-task and assist our team with day-to-day patient care.

The candidate must be passionate about creating a positive atmosphere and provide our patients with excellent service. Daily responsibilities include answering phone calls, emails and faxes, direct billing insurance companies, etc. (See detailed list of responsibilities below).

The candidate would be offered part-time hours to start with a gradual progression to full-time hours (Monday to Friday 8-4pm) starting April 2023. We are looking for someone who would like a long-term position due to the extensive training process involved.

Responsibilities

• Answering phone calls
• Replying to emails
• Scheduling, rescheduling, canceling and confirming patient appointments
• Direct Billing and communicating with various insurance companies and invoicing daily
• Assisting in managing forms and programs for Workplace Safety Insurance Board (WSIB) patients and Motor Vehicle Accident (MVA) patients
• Assessing and managing inventory
• Assisting exercise therapist and physiotherapist with patient treatments
• Managing clinic flow and organization
• Maintaining a positive atmosphere for patients and staff
• Greeting patients

Work Experience

• Office Administrator
• Receptionist
• Experience in a physiotherapy clinic
• Have experience dealing with extended health care billing
• Experience with customer service
• Experience using Universal and HCAI system is an asset BUT not required

Qualifications & Skills

• High degree of organizational skills and ability to prioritize and multi-task
• Computer skills such as Excel, Word, Google Sheets
• Tech Savvy
• Exceptional Customer Service
• Positive Attitude
• Professional
• Detail Oriented
• Excellent communication and interpersonal skills
• Eager to learn
• Proficient in English
• High School Diploma

Job Types: Full-time, Part-time
Part-time hours: 20-40 per week

Salary: $18.00-$20.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Evenings
• Monday to Friday
• Morning shift
• No weekends

Education:

• Secondary School (required)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Shift availability:

• Day Shift (required)
• Night Shift (preferred)

Work Location: One location

Expected start date: 2023-01-06

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