WCD (formerly West Canadian Digital Imaging) is a leading on-demand digital print and information solutions provider headquartered in Calgary, Alberta. We help our customers transform their business, empower their people, and share their story. As a proud 70-year-old Canadian company, we breed a positive culture for entrepreneurs, doers, collaborators, and team players. We service customers across Canada with a deep commitment to customer service, innovation, quality, and high performance.

Office Services / Delivery Clerk
Customer Account Management
· Build and maintain strong, long-lasting customer relationships
· Develop a trusted relationship with key customer stakeholders
· Ensure the timely and successful delivery of services identified within our SLA
· Assist with high severity requests or issue escalations as needed
· Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Customer Service
· Professionally respond to inquiries, in person, by phone or email
· Offer client cost savings opportunities and suggestions
· Assist to coordinate deliveries
· Ensure office areas are organized and tidy
· Cross train with support team functions in other areas to provide vacation or sick time relief
Responsibilities
Labourer services:
· track, order and ensure all supplies are adequately stocked;
· operate customer service centers
· inventory, order and stock copy paper as needed to copier stations;
· manage group email inbox
· manage email folder
· adhere to cash handling processes and procedures
· perform such other requirements as requested from time to time for the proper and efficient management of the labour services
· Travel within the Fort McMurray region 1-2 days per week to provide in person support
Supplier Management:
Responsibilities include but are not limited to:
· travel to the multiple sites approximately twice per month to monitor services;
· conduct contractor mobilization in accordance with applicable processes,
· complete and submit vehicle access forms, when required,
· instruct and manage service suppliers at the Sites including but not limited to:

o shredding services;

o water services and supplies;

o coffee services and supplies;

o vending machines;

o stationary supplies; and

o additional suppliers as requested

· perform physical services supplier verification set-ups;
· perform workplace observations and audit field level risk assessments;
· obtain reporting from suppliers such as on product quantities, missing equipment and spend;
· during a turnaround event, extra supplies will be required to be ordered and maintained; and
Other
Pre- Employment Alcohol & drug testing is required
Random Alcohol & Drug testing is also conducted at this location
Criminal background check is required
Proof of COVID-19 Vaccination is required
Must have a valid drivers license
Must able to lift up to 50lbs

Join WCD to grow you career, expand your knowledge, and become part of a fun team committed to customer success.

Job Type: Full-time

Please Note :
my90210smile.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, my90210smile.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.