Operations Process Lead (m/w/d) Job at Red Bull
- Bachelor's Degree in Business, Finance, Supply Chain Management, Operations, Engineering, or related field
- Fluent in English
- Permanent, Full-time
Reporting to the Logistics and Customer Service Manager you will be supporting the Operations team in all aspects of business analysis. You will manage Operations Planning & Analysis, Costs Analysis & Reporting, Operations Process Optimization, and Project Management. You will be a primary resource for the Operations team to provide analytical support for business initiatives and special projects.
Areas that play to your strengths
All the responsibilities we'll trust you with:
OPERATIONS PLANNING AND ANALYSIS
Provide analytical support for Operations KPIs, assisting with up-to-date situational analysis - identifying drivers and detractors improving success.
Develop reports, scorecards, trackers and tools that assist the Operations team in assessing performance; inclusive of quarterly and monthly budget updates and service levels to Red Bull Canada’s customers.
Provide qualitative analytic support on projects requiring financial or data analysis.
COST ANALYSIS AND REPORTING
Evaluate Physical Distribution Costs (PDCs) reports on monthly basis to ensure tracking of costs against planned budget and identify areas for improvement with the 3PL to increase profitability.
Develop a template to review 3PL performance in key areas of on-time and in-full outbound freight deliveries, ocean container logistics (timely pick-ups and empty returns without incurring penalty fees), and warehousing and freight costs efficiency.
Support Operations team with financial milestones (Revised Estimate & Business Planning), ensuring accurate forecasting and re-planning of PDCs budget.
OPERATIONS PROCESS OPTIMIZATION
Maintain master data for the Operations team including SKU portfolio details, consignee list for customer ship-to locations, and universal product codes in GS1 system.
Provide analysis that allows Operations team to effectively measure and communicate performance to distribution partners (service levels, on-time delivery performance, OS&D, etc.).
Identify opportunities to improve the ordering efficiency of distribution partners (full-truck loads v/s less than truck loads) by reviewing order frequency against sales volumes.
Provide analysis to Distribution and Finance teams for month-end closing operations by tracking open orders against distribution partner forecasts.
PROJECT MANAGEMENT
Support the Operations team in the execution of any special projects (warehousing changes / roll-out of new systems or tools, sourcing changes, etc.).
Provide testing support to the Operations team in the SAP Quality environment by developing scenarios to simulate regular business operations.
Lead weekly meetings with internal and external project stakeholders, and track compliance with the workback schedule by monitoring the Operations team’s deliverables.
Your areas of knowledge and expertise
- Bachelor's Degree in Business, Finance, Supply Chain Management, Operations, Engineering, or related field
- 2+ years experience in a Sales, Operations, Marketing, or Project Management role.
- Familiarity with database-related tools such as DP route data, BI, IRI, Tableau, etc.
- Strong analytical, data processing and problem-solving skills. Ability to convert analysis into insights.
- Experience with Microsoft Excel (complex functions), PowerPoint, and Outlook essential.
- Familiarity with Field Marketing, On-Premise, Distribution, and Sales beneficial.
- Experience with forecasting and business planning preferred.
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