Part-time Customer Service Representative Job at Fanshawe College
First Section
Posting Number
40764
Requisition Title
Part-time Customer Service Representative
Internal Posting Closing Date
External Closing Date
Open Until Filled
Yes
Campus Location
London
Department
Financial Aid and Student Awards (FAA)
Employment Group
Support
Pay Details
$18.70 per hour
Hours of Work per Week
Up to 24 hours per week.
Summary
Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Note: This is a regular part-time position (up to 24 hours per week). This competition is open to external applicants and all employees of Fanshawe College; however, applications from Regular Part-time (RPT) members of the Part-time Support Staff bargaining unit will be given first consideration.
Duties: Under the supervision of the Associate Registrar, the incumbent provides front-line customer service, clerical support and administrative support to Financial Aid and Student Awards
Duties will include:
- Front-line Student Service – In-Person, Phone or Email
- Scanning documentation
- OSAP document processing
- General clerical responsibilities
Qualifications
- Post-secondary 1-year certificate/diploma with preference given to candidates with certificate/diploma in Office Administration, Business, Accounting or similar field
- Minimum 1-year experience gained as a front-line person in a customer service-oriented environment
- An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
- Strong organizational skills, time management skills and attention to detail
- Ability to multi-task and work independently
- Excellent verbal and written communication skills
General Information
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.
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