Promark-Telecon is looking for an energetic and career minded individual to take on the position of Quality Assurance Specialist with our growing team. To be considered for the position the successful candidate must have prior experience in the Utility Locate field. This full-time opportunity includes health benefits, company match RRSP plus opportunity for growth!

This position will cover a territory from Western Ottawa through to Belleville

The Quality Assurance Specialist is responsible to provide quality audits and environment health and safety audits for the Eastern Ontario region. This includes health and safety, field, and documentation audits in accordance to Promark-Telecon standards. The QA Specialist is also responsible for supporting field and Supervisor staff in their region.

RESPONSIBILITIES:

• Perform audits of locates per Promark protocols for quality, individual performance, near-miss and damage monitoring and response
• Perform health and safety inspections
• Perform damage investigations to determine root cause and corrective action
• Generate audit, inspection and investigation reports
• Monitoring to ensure that corrective actions and work method adjustments are carried out by Locators
• Deliver seasonal and ad hoc training to operations staff
• Provide locate technical assistance to Locators – on-site and remotely
• Investigation and response to Bell Canada locate (billing) rejects via Bell Canada CMS
• Vacation coverage for the Supervisor
• On-call coverage (24/7) for emergency locates – including performance of locates – as required
• Acts as a change agent by inspiring and driving core company values such as; health and safety, experts in our line of business, and promoting team work.
• Maintains effective communication with our partners, including customers, suppliers, and subcontractors.

REQUIREMENTS:

• Minimum 5 years’ experience in the field of Damage Prevention.
• Must have a full "G" license, as well as a good driver's abstract and available to travel across Ontario.
• Confined Space Entry training an asset.
• Strong client relationship management skills.
• Excellent leadership and communication skills, both verbal and written.
• Ability to work in a fast paced environment and to manage multiple priorities and initiatives.
• Strong data analysis and the ability to translate data into conclusions.
• Excellent capacity to resolve operational issues.
• Strong planning and organizational skills.

ABOUT TELECON GROUP

Founded in 1967, Telecon is Canada’s leading telecommunication network infrastructure services provider. The company leverages its national presence, thousands of skilled professionals, client relationships and more than 50-year history to offer industry-leading design, locate, infrastructure and connectivity solutions to telecommunication companies and corporate clients nationwide. Depending on the region and the type of work to be performed, Telecon operates under one of the following brands: Telecon, Telecon Design, AGIR Consultants, Promark-Telecon, Expercom, Chemco-Telecon Infrastructure, Telecon Entreprises, Marcomm, Plexus, Unified Systems Group, SC360, Questzones and TRJ Telecom. For more information on Telecon, visit www.telecon.com/

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Telecon Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection

Job Types: Full-time, Permanent

Benefits:

• Company car
• Dental care
• Extended health care
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Experience:

• Utility Locating (Damage Prevention Technician): 5 years (required)
• client relationship management: 1 year (preferred)

Licence/Certification:

• G license and a good driver's abstract (required)

Willingness to travel:

• 100% (required)

Work Location: On the road

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