Job description

General Position Description:

This position is responsible for reception duties as well as providing secretarial, clerical and

administrative support to ensure efficiency and effectiveness within the organization.

Key Responsibilities:

Receptionist Functions:

· Answer incoming and redirecting calls; take messages; handle callers’ inquiries.

· Greet visitors, customers, suppliers, and contractors in a professional and courteous manner.

· Ensure all visitors follow the sign-in and out procedures.

· Prepare mail daily for pick up. Receive, open and date stamp mail received daily.

· Prepare courier/freight forwarders’ documents and arrange pickups.

· Ensuring the stationary stock room is kept in an orderly manner.

· Ordering office supplies.

· Daily and biweekly time and attendance functions.

· Maintaining a tidy reception environment.

Administrative Support Functions:

· Order entry, invoicing, filing.

· Maintaining, updating, etc. Health & Safety policy and procedure documents as directed.

· Maintaining, and updating, etc. company policy and procedure documents as directed.

· Provide administrative assistance to the Director of Customer Service and other senior

· managers as requested. (i.e.: printing labels, correspondence, charts, etc.)

· Provide assistance on projects as required.

· Collecting daily shipping and receiving documents; faxing/emailing documents; and distributing

· the documents as instructed.

Knowledge, skills, and work experience requirements:

· Practical experience in areas of responsibility (reception/office administration)

· Fluent in Microsoft Office (Word, Excel, Outlook, PowerPoint)

· Excellent oral and written communication skills

· Excellent customer relation skills, both in person and over the phone.

· Attention to detail.

· Ability to work consistently to quality policies and operating procedure

Job Type: Full-time

Job Type: Full-time

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• NORTH YORK, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: One location

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