Job ID: 217526
Location Name: ON-FSC Toronto Off (0581)
Address: , Toronto, ON , Canada (CA)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Retail Operations
Is This Position Eligible for Remote? :

Job Title: Regional Director

Reports to: Vice President, Retail Operations & Client Experience

Location: Remote, Canada

As a Regional Director at Sephora, you will:

Lead and maximize business strategies, sales and profitability for a region within Canada. The Regional Director is accountable for the sales results, business objectives, maximizing profitability, ensuring we deliver on the employee journey and overall performance within the region. In your role, as a strategic leader, you will also drive the vision and objectives for the stores to support the Canadian strategy.

Business/Operations

• Directs accountability for sales, profit and the client experience with consistency.
• Delivers on region and company objectives.
• Is an advocate for stores, sharing critical insights and feedback to Field Support Centre (FSC) business partners to address roadblocks and assist in shaping strategy.
• Engage with cross-functional leaders to align priorities.
• Manage strategic plans, lead execution, and support Sephora’s vision while holding your teams accountable to deliver results.
• Conduct store visits with the District Managers to evaluate and identify business opportunities to improve sales growth, profitability, and client service.
• Anticipate and analyze industry trends within the region and implement strategic action plans to impact the business.
• Provides recommendations to the VP of Retail Operations & Client Experience for existing and new growth opportunities.
• Identify market specific opportunities and develop strategies with District Managers to maximize sales potential by accurately forecasting sales, ensuring the staffing plans are in alignment with the business trends, and adjusting payroll accordingly.
• In partnership with District Managers, Market Business Operations Managers and Director of Operations, create action plans to increase profit and control variable expenses by evaluating the P&L on a monthly basis.
• Be innovative within your Region and share best practices to impact the performance of the entire organization.

• Establish relationships with key Field Support Centre partners to ensure that your Region’s needs are met and sales and profitability are maximized.
• Actively problem solve and remove obstacles for your team and for your stores with the intent to drive positive change and influence the optimal customer and employee experience.

• Leader of transformational changes.
• Work with District Managers on store visit schedules to ensure all stores are supported.
• Conduct Regional meetings as needed.

People Leadership

• Manage with integrity and honesty to support the Sephora culture and demonstrates our company values when interacting with employees, external brand partners and vendors.
• Conduct regular one-on-one conversations with all District Managers creating individual development plans for their continued growth.
• Create an inclusive environment and develop diverse teams and leaders.
• Build talent strategies, succession and development plans for your region to support the business objectives and growth plans.

Self

• Take initiative to make a difference in the organization. Challenge the status quo!
• Own personal development plan in partnership with VP Retail Operations & Client Service.
• Embrace and lead with the Sephora Values with all internal/external clients and partners.

We’d love to hear from you if you have…

• Strong multi-district management experience in a highly complex business environment.
• Excellent verbal/written communications skills and the ability to influence business partners at all levels.
• Proven ability to create teams by identifying talented store and district leaders who can train and develop a team to drive sales and deliver outstanding client service.
• Proven ability to manage time to execute multiple tasks and changing priorities.
• Ability to travel across Canada (50-60%).
• Spoken and written French competency is an asset.

While at Sephora, you’ll enjoy…

• The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
• The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
• The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.