Sales Manager (Vancouver, BC)

At Omnie, we are changing the way brands communicate with their customers. We are disrupting the status quo of customer service by offering customers dozens of contact channels, little to no wait time, premier brand ambassadors, and leading technology. Now is the time to join us as we reinvent customer service.

Job Summary

We have an opportunity for a Sales Manager to join our team, headquartered in Downtown Vancouver, B.C. We are looking for a high-performing individual to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and executing those plans.

RESPONSIBILITIES

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Managing and optimizing key sales systems like Outreach and Uptics.

REQUIRED SKILLS

• Successful previous experience as a sales representative or sales manager with a B2B or SaaS product, consistently meeting or exceeding targets
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Systems experience on platforms like Outreach, Uptics, or similar platforms
• Passion for technology

DESIRED SKILLS

• Goal Oriented: You must have specific goals you’re striving toward or specific expectations of who you’re working on becoming.
• Sales Skills: You’ve had a lot of experience, training, and coaching sessions that have given you the ability to handle objections and close opportunities.
• Emotional Intelligence: You’re able to mirror people, adjust your tone to get the reply you want, and work through conflicts with peers or prospects.
• Perseverance: You’re able to track down busy people and get them to take action by being creative in terms of your communication, research, and general hustle.
• Quick Task Switching: The team is in growth mode, which means you may need to switch between research, follow-ups, internal communication, chat, and email.
• The Ability to Handle Ambiguity: You thrive in an environment where something may not be easy to find and directions are given at a high level.
• Persistence: This was mentioned above, but it bears reiteration. You might need to connect with multiple stakeholders after a deal has gone dark – and to ensure it doesn’t go dark in the first place. Making sure that you’ve considered every opportunity to close a deal will be critical to your success.
• Curiosity: You’re the kind of person who always asks “Why?” You’re a delight to talk to at parties because you engage people with questions and want to learn more. This is important so that you come into this role with a deep curiosity about verticals, events, products, and competitors while keeping a finger on the pulse of changes.
• Verifiable experience reaching or exceeding activity goals/quotas
• Experience with selling technology solutions or service

WHY WORK HERE?

Make your mark! Expand your skills and fast-track your career within this high growth role and time within the organization.

Join a team of driven, talented, proven problem-solvers, dedicated to a mission of changing the current landscape of customer service.

Remote work options available

Job Type: Full-time

Start date: ASAP

Salary: $70,000 - $140,000 OTE

Job Types: Full-time, Permanent

Salary: $70,000.00-$140,000.00 per year

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Application question(s):

• Do you reside in Canada?

Experience:

• B2B sales: 3 years (preferred)
• SaaS sales: 1 year (required)

Work Location: Remote

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