Our Culture

Optimum Mechanical Solutions has been industry leaders in the Mechanical Industry since 2003. We have achieved this by hiring skilled professional individuals who thrive on teamwork and creating a total client experience. Here at Optimum Mechanical we pride ourselves not only on the client experience, but the employee experience as well. We strive for a work/life balance, engaging our employees and fostering their skills so that they reach their potential.

Job Opportunity

The Service administrator is a key role in the service department team. They are responsible for invoicing, answering phone calls, and dispatching service calls.

Duties and Responsibilities

Invoicing

Create and send invoices through our dispatching program

Source material pricing from suppliers as needed.

Phone calls

Receive and transfer calls as necessary

Answer any questions regarding invoicing

Dispatching

Prioritize as service calls are received.

Create work orders and input these to the technician’s schedules.

Order equipment/material as needed

Coordinate the collection of material/equipment

Communicate regularly with technicians and keep customers informed of any changes or delays.

Ensure Preventive maintenance inspections and Service Estimates are completed within a reasonable timeframe.

Send work orders to customers as jobs are completed.

Qualifications

High School Diploma

Ideally two (2) years’ experience in a position that focuses heavily on dispatching / scheduling and sourcing parts. E.G. Garage service advisor

Must have excellent computer skills (MS Office, QuickBooks).

Must possess excellent people and organizational skills

If this sounds like the opportunity for you, please submit your resume to Dee Vandine.

Due to the volume of applications, only individuals who are selected for an interview will be contacted.

Job Type: Full-time

Salary: $20.00-$24.50 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application question(s):

• Do you live in the National Capital Region?

Education:

• Secondary School (required)

Work Location: One location

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