Analyst, Franchise Banking Job at TD Bank
TD Description
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Department Overview
We know that where we focus, we win, and Business Banking has a long history of developing successful Segment strategies. The Franchise Banking team focuses on developing relationships with national/large franchisors, creating new and managing existing franchise programs, executing on strategic initiatives, generating referrals, monitoring the systemic risk of the franchise portfolio and providing support and education to internal partners. If you want to be a brand ambassador who can help grow this book of business for the bank, then join our team and make an impactful contribution to TD and your own success.
Job Description
The Analyst is responsible for:
- Completing both new and annual program credit reviews, structuring programs to reflect Bank lending requirements (both Small Business and Commercial) and risk appetite as well as customer and franchisor needs.
- Monitoring and control of the franchise portfolio, including monitoring negative trends in the portfolio and with specific franchise systems, providing risk analysis and making recommendations for the status of the systems.
- Maintaining and updating the franchise database and producing regular reporting.
- Maintaining and updating the franchise intranet content in a timely manner.
- Referring franchisees to the appropriate channels and assisting branches in resolving franchisee issues primarily via generic inbox support.
- Working directly with franchisors to resolve their queries and providing them with reporting as necessary.
- Acting as a reference point to Small Business Credit Centres & Retail Risk Management for Small Business credit applications and to CCRM for Commercial credit applications.
- Participating in franchisor meetings and assisting the Origination Team in cross-selling the full range of products and services to existing and new franchisors.
- Being involved in the submission and implementation of new policies, programs, franchisee promotions, projects and strategic initiatives within the Franchise Banking Group.
- Delivering overall consistent and timely service to internal and external business partners.
Job Requirements
- Knowledge and experience as a Credit Analyst or Account Manager in Commercial Banking is essential as franchise banking submissions and processes align closely to Commercial Credit submissions (including Credit Lens inputs and analysis using the DIG non-cyclical model).
- Small Business Banking credit experience would be an asset
- Strong analytical and problem solving skills
- Individual must be extremely organized and pay close attention to detail
- Must be a highly motivated self-starter and have the ability to work independently as well as collaboratively in a team
- Results oriented
- Excellent interpersonal and communication skills (both written and verbal)
- Proficiency with MS PowerPoint, Excel, MS Word and other systems commonly used in Commercial Banking.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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