About Plaza Premium Group: Headquartered in Hong Kong, Plaza Premium Group is the pioneer and industry leader in offering Global Airport Hospitality solutions in over 250+ locations, 70+ International Airports, 30 countries, and regions, serving 20 million travelers annually, with a collective goal of making travel better.

The Group currently employs more than 5,000 staff and serves over 22 million passengers around the world annually, we are dedicated to delivering superior airport hospitality services for air travelers be they at Arrival, Departures or Transit at worldwide airports.

Website: www.plazapremiumgroup.com

Location: Vancouver International Airport.

Position: Lounge Assistant - Beverages

Overall responsibility:

Take orders and prepare both alcoholic and non-alcoholic beverages (coffee, bubble teas, and other specialty items) for customers.

Key Areas of Duties and Responsibilities:

• Greet customers and take orders in a friendly manner.
• Craft beverages according to recipes and customers' special requests.
• Prepare ingredients for beverage-making according to recipes.
• Knowledgeable in the beverages menu and able to explain to customers.
• Receive and process payments (cash and credit cards)
• Maintain bar inventory by replenishing stock when needed from storage
• Wash dishes, tools, and equipnments to ensure the bar be clean and dry at all time.
• To be able to work as a team and assist other colleagues with different responsibilities
• To identify areas for improvement and participate in continual improvement activities.
• Ensure that proper cleaning procedures are adhered to and personal protective equipment (PPE) is worn at all times during the shift. Employees are expected to follow all health and safety regulations, enforced and updated by the company.
• To undertake other jobs assigned by superior from time to time, such as cover duties for colleagues during their break time.
• Always ensure that you clean and sanitize your work area (including dishes, tools and equipment) before the shift ends.

Requirements:

• Strong sense of customer service.
• Proficiency in English is compulsory.
• Must hold Serving it Right or willing to obtain one.
• Positive attitude and self-motivated.
• High sense of responsibility and attention to detail.
• Able to stand for long hours.
• Able to lift up 20 lbs baggage.
• Flexible availabilities, including weekends and holidays.
• Proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the Public Health Agency of Canada.

What We Offer:

• Extended health, dental and vision package for full-time employees.
• Night Shift allowance of $1.00/hour.
• 4% of vacation pay is included in your monthly payroll.
• Comprehensive paid training.
• Free airport parking is provided for full-time employees.
• In-house job opportunities- we pride ourselves on developing talent from within.
• Flexible/open availability, including weekends and holidays.
• Free global lounge access.

By applying to this position you are confirming you possess either Canadian citizenship, permanent resident status, work permit or a study permit that allows for work off-campus.

Job Types: Full-time, Part-time, Casual

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (preferred)

Work Location: One location

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