Cemetery Clerk PT Job at City of Kitchener
Cemetery Clerk PT
Competition Number
N#112
Job Code
0054
Posting Date
December 22, 2022
Closing Date
January 12, 2023
Job Status
Continuous Part-Time
The City of Kitchener is a vibrant and dynamic city of approximately 260,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.
The City of Kitchener is WHERE you want to work! Learn more about the top reasons to join us:
Why work at the City of Kitchener
Responsibilities:
- Provide administrative support to Manager and Supervisor of Cemeteries.
- Responsible for providing a high level of customer service. As the first point of contact for the majority of cemetery customers you will be required to be knowledgeable in a wide variety of areas within the bereavement industry and assist with the provision of a multitude of key tasks.
- Responsible for meeting with families to discuss cemetery options, products and services, completion of sale and associated paperwork.
- Responsible for utilizing cemetery system for general inquiries, entering payments, producing reports and certificates.
- Respond to inquiries from bereavement industry partners (e.g. funeral homes, monument dealers) providing accurate information.
- Responsible for utilizing the cemetery system and other resources to receive, input information and distribute the paperwork required for the completion of interments and maintenance work.
- Responsible for maintaining accurate cemetery records and ensuring required documents are received.
- Responsible for selling and booking events at the Dedication Centre.
- Completion of cemetery sales and crematorium documentation in the cemetery system.
- Completion of cemetery administrative tasks, including filing, scanning, and photocopying.
- Responsible for receiving, entering, and verifying orders for memorialization.
- Utilizing cemetery system to generate invoices and mailings pertaining to accounts receivable.
- Utilizing SAP to input accounts payable and for reviewing cemetery accounts.
- Completion of various types of presentations and duties for special events.
- Responsible for edits and uploading sales material to the cemetery website.
- Completion of daily requirements pertaining to balancing payments and entering deposits into the deposit slip system.
- Completion of weekly time entry into People Soft and maintenance of accurate Personnel reports.
- Receiving, verifying against bylaws and cemetery system, and processing of foundation orders.
Requirements:
- Must be reliable with a good attitude and employment record.
- Must have a minimum Grade 12 diploma with 6 months related experience.
- Must have a high level of accuracy and well-developed keyboard skills.
- Must be proficient in the use of software packages such as Excel, Word, Teams, PowerPoint.
- Must have a MTO full class ‘G’ driver license in good standing and have access to a personal vehicle to travel between locations.
- Must have excellent interpersonal, communication, conflict resolution, and customer service skills.
- Must have excellent organization skills with an ability to manage multiple tasks and deadlines and proven ability to work independently.
- Ability to deal with competing priorities; anticipate needs, gather and compile information as requested; maintain accurate records.
- Must have excellent public relations and sales skills.
- Must have highly developed coping skills to deal with emotional and stressful situations.
- Must be available to work various hours including evenings and weekends.
- Preference will be given to staff possessing experience with the City of Kitchener deposit slip system.
- Preference will be given to staff possessing experience with SAP in accounts payable module.
- Preference will be given to candidates possessing cemetery experience.
- Preference will be given to candidates possessing additional post-secondary education in administration or related field.
The City of Kitchener is committed to an equity-driven, inclusive, accessible, and barrier-free recruitment and selection process, and to ensuring our workforce reflects the full diversity of the community we serve. We welcome applications from Indigenous, Black, racialized and 2SLGBTQ+ persons, as well as other equity deserving groups.
We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at recruitment@kitchener.ca , or 519-741-2200 ext. 7261 to make your needs known, so that we can support your full and equal participation throughout the hiring process.
We appreciate the interest of all applicants. Only candidates whose skills, experience and qualifications meet the requirements of the position will be contacted.
Please note that as per Human Resources Policy HUM-HIR- 110, "Employment of Relatives of Staff Members and Elected Officials":
"The immediate relatives of staff of the Human Resources Division, all
Directors,
General Managers
, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity.
The immediate relatives of all other Management personnel shall not be employed where such employment would be:
1. within the same Department in the case of permanent full-time, temporary full
-time and part-time classifications.
2. within the same Division in the case of students."
Department
Infrastructure Services
Division
Parks and Cemeteries
Union Affiliation
Non-Union/Management
Number of Positions
1
Hours of Work
Up to 24 hours per week
Location
Initial Location
Williamsburg Cemetery
City
Kitchener
Compensation
Salary Range
$25.306 - $31.634
Grade/Band
4
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