Commercial Account Representative Job at OPENLANE
RESPONSIBILITIES:
- Coordinating inventory and sales process for an established group of accounts, including:
- Ensure sales vehicles meet specifications by: receiving condition reports, assessing and obtaining authorization for repairs and preparing necessary work order forms
- Coordinates the inventory and sale of vehicles by: entering data into the system, transmitting data to customer’s computer systems, selecting vehicles to be featured on the internet, generating sales agreements and determining vehicle line ups
- Generates/prepares reports by gathering data from computerized systems (i.e. inventory reports and sales summary)
- Ensures customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner
- Process payments, transmit sale & file sales transactions in a timely manner
- Oversee Accounts Receivable for their accounts
- Dealing with redemptions and personals
EDUCATIONAL/EXPERIENCE REQUIREMENTS
- 3 to 5 years’ administrative experience
- Commercial Accounts experience coupled with AMS and MS office applications is a definite asset
- Automotive knowledge with the ability to appraise vehicles is an asset
- Must be able to Multi-task
- Be able to identify value added repairs
- A process minded individual who can quickly evaluate situations, implement solutions and work well in a very fast-paced environment
- Strong customer service and communication skills
- Self-starter who can assess work volumes and ensure timely completion of these prioritized tasks.
- Must be able to work with minimal supervision
- Excellent organizational and time management skills, with proven ability to meet deadlines and SLA requirements.
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