Customer Service Specialist Job at Univar Solutions Canada LTD
Expected start date: May 2023
A Place Where People Matter - Growing our People to Grow our Business
We’re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to
keep our communities healthy, fed, clean and safe.
About the position:
Reporting to the Customer Service Manager, the Customer Service Specialist handles all customer service activities, from order taking through to accurate order fulfillment. The Customer Service Specialist assists in building profitable sales by enhancing customer satisfaction and ensures that an excellent standard of service is maintained.
What we offer:
- Competitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributions
- Paid training and development programs at every level
- Global career advancement and mentoring opportunities
- Education allowance
- Employee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company
Where you’ll work:
Edmonton, AB
What you’ll do:
- Receive and process customer orders
- Answer inquiries and promote sales through telephone contact with customers
- Work closely with Account Managers, Operations and Purchasing to ensure timely responses to customer requirements.
- Act as the main contact point for any customer inquiries
What you’ll need:
- Excellent customer service focus – able to support and assist our customers
- Post-secondary degree or 2 years of relevant work experience
- Proficiency in MS office applications
- SAP experience
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