Floor Manager - Pickle Barrel Job at Pickle Barrel
Overview:
The Pickle Barrel began with a mission. We believed that amazing dining experiences didn’t need to be elitist, so we began a restaurant that combined ‘quality’ with ‘incredible value’. Today we have restaurants all across the Greater Toronto Area, with a menu that offers over 200 items brought to you by over 1,000 employees- with no shortcuts. We promise to put real fresh food on the table every time!
We are looking for individuals that are passionate about food, hospitality, and providing their Guests with a Perfect Dining Experience to join our Pickle Barrel family!
What you will do in this role:
What we are looking for:
What’s in it for you:
Did you know Pickle Barrel’s very own President started off as a busboy? If you are interested in this fantastic opportunity and growing your career, apply today!
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com.
The Pickle Barrel is looking for a Floor Manager
at our North York location.
The Pickle Barrel began with a mission. We believed that amazing dining experiences didn’t need to be elitist, so we began a restaurant that combined ‘quality’ with ‘incredible value’. Today we have restaurants all across the Greater Toronto Area, with a menu that offers over 200 items brought to you by over 1,000 employees- with no shortcuts. We promise to put real fresh food on the table every time!
We are looking for individuals that are passionate about food, hospitality, and providing their Guests with a Perfect Dining Experience to join our Pickle Barrel family!
What you will do in this role:
- Monitor the improvement of all Key Performance Indicators regarding Guest satisfaction.
- Identify root causes of gaps in Guest satisfaction and assist in the development of corrective and proactive action plans
- Follow-up and successfully resolve all Guest complaints and ensure root cause is identified and corrected.
- Coach restaurant leadership team to ensure consistent delivery on our promise to create connections with Guests by creating quality food and beverages and an inviting atmosphere.
- Communicate with Guests on a regular basis to gain insights on how to make improvements to the overall Guest Experience.
- Develop Managers and hourly associates by ensuring regular one-on-one meetings, training and development, regular coaching, and performance improvement measures.
- Be accountable for the development of sales budgets and responsible for the successful execution of these budgets.
- Maintain and enhance brand standards by ensuring systems and processes are in place.
- Comply with provincial legislation regarding employment standards, human rights, Health & Safety, WHMIS.
What we are looking for:
- Ability to lead an environment that encourages and fosters teamwork, participation, creativity, honesty, mutual respect and lots of fun.
- Previous experience leading a hospitality team with a proven record of achieving operational excellence and growing revenues
- Proficiency in managing people with coaching experience and the ability to listen and respond effectively to Associate and Guest concerns
- Ability to understand complex business metrics and Key Performance Indicators and recognize how they can be improved in the operation
- Ability to write reports summarizing restaurant and staff accomplishments and status updates
- Ability to effectively present information and respond to questions from groups of managers, Associates, Guests, etc.
- Mediation and facilitation skills in order to ensure Guest and Associate related concerns are dealt with immediately and effectively
- Full-time 5 days approx 40 hours
What’s in it for you:
- 20% employee discount dining card valid at participating Recipe brands
- Flexible scheduling
- Chance to be part of an energetic and dynamic team
- Competitive wages
- Fun working environment founded on respect
- Growth and development opportunities within the restaurant
- Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands
Did you know Pickle Barrel’s very own President started off as a busboy? If you are interested in this fantastic opportunity and growing your career, apply today!
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com.
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