Health Information Specialist Job at Bayshore HealthCare
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006.
As part of the Clinical Quality, Health Informatics Privacy Portfolio (CQ-HIP), the Health Information Specialist, under the direction of their reporting Director of Health Informatics and Privacy Officer, is responsible for supporting the compliance related to the management of Health Information standards across Bayshore. The Health Information Specialist is the subject matter expert in developing guidelines and applying the structure required to facilitate the overall management of health information and health records. This includes adherence to the policy and procedures that are guided by our provincial privacy legislations, regulatory standards, contractual agreements involving health information and records management.
The Health Information Specialist reports to the Director of Clinical Adoption, Health Informatics & Privacy.
Key Duties and Responsibilities
Facilitates and supports compliances by demonstrating best practices and structures are in place in Health Information/health records management. This includes, supporting the organizational strategy related to the planning, development, implementation and operational support related to the collection, use, disclosure, retention, disposal and management of health records that involves personal information and personal health information, including:
o Evaluating and identifying gaps in the overall Health information management process
o Supporting the overall consent management procedures and guidelines
o Supporting the organizational Health information management strategy
o Supports the development of the enterprise master patient index
o Supports the overall health record disclosure, correction and lock box procedures
o Develops/analyzes reports to support overall improvements to HIM program
Builds HIM organizational knowledge, skills and competencies in Health Information Management standards and practices including:
o Promotes and fosters education and awareness in the management of health information across the organization
o Works collaboratively with all divisions, cross functional business leads to ensure that the organization understands and adheres to HIM practices and regulatory requirements.
o Works with and supports personnel who are involved in the disclosure, correction and lock box of personal information to ensure policies and procedures are adhered to and fall within our guided privacy laws.
o Leads and administers a process to manage health records from initiation to destruction as per Bayshore’s policies and procedures.
o Stays up to date on proposed and amended privacy legislations (federal/provincial) and communicates accordingly with all key business/stakeholders
- Gathers current state processes and identify gaps to support organizational Health Information Management (HIM) program.
- Support the implementation HIM policies and procedures.
- Assist in the development of standardized terminology and health information coding to advance the capture of high-quality data for use in patient/client care, decision support, funding and planning.
- Supports and facilitate best practice guidelines for Health Information and Record management related to retention, retrieval, storage & destruction of information.
- Ensures confidentiality of patient information and safeguard against loss or destruction of data.
- Support the activities related to analyzing, compiling, abstracting, indexing and filing of patient records. Ensures that the business divisions are incompliance with all Provincial and Federal regulations regarding patient privacy.
- Ensure practice standards are in compliance with all provincial/federal legislations are followed as it relates to health care consent act and protection of patient health information.
- Assist with the implementation and management of health records audits for quality improvement and protection of personal information.
- Development and facilitation of education and resource material to support divisions across Canada
Supports the coordination of release of information and lawful disclosure procedure to third parties (such as insurance companies, police, WSIB, children’s aid societies, regulatory colleges). Release of information will include Personal Information (PI) and Personal Health Information (PHI) about a person’s health or disability, and any information that relates to a health service that they received or will receive. Standard will be in accordance to the Personal Health Information Protection Act (PHIPA); The Freedom of Information and Protection of Privacy Act (FIPPA), The Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
Work Location : Mississauga ( flexible hybrid ). This role is primarily remote, along with the requirement to work from Mississauga Head Office as per need basis.
Job Qualification
- Graduate of an accredited School with Professional Designation in Health Administration, Health Information Management, and /or Privacy
- Certification in Health Information Management (CHIM, CIPP/C, CIPM, HIM)
- Active or eligible for registration with the Canadian Health Information Management Association (CHIMA)
- Minimum five (5) years of relevant experience in the area of health information and records management
- Knowledge and experience in information privacy legislations, access, release of information across Canada
- Excellent knowledge and experience in incident management/investigations
- Knowledge and experience in project management
Experience
- Knowledge of overall health records standards and guidelines
- Health informatics knowledge and demonstrate competencies working with computer technology and clinical information system applications.
- Familiar with workflow analysis and change management processes
- Comfortable facilitating meetings; presentations and stake holder engagement
• Excellent understanding of homecare business critical. • Mid to Senior level role/and demonstration of leadership qualities/ experience.
- Knowledge of the broader health system and stakeholder identification is preferred.
- Well-developed critical thinking, problem solving, planning and analytical skills.
- Must be proficient in the use of MS suite of products (Word, Excel)
- Maintains professionalism and confidentiality
- Strong organizational and prioritization skills
- Excellent knowledge and expertise in medical terminology, anatomy and disease processes
- Ability to work collaboratively and seek input and consensus on decisions.
- Flexibility to put in extra time when required by deadlines or system problems.
- Well-developed communication, presentation and interpersonal skills.
- Strong drive - a self-starter and able to work on own initiative.
- Strong quality improvement and keen accuracy to detail
- Travel to branch locations throughout Canada as required.
- French is an asset but not a must.
- Demonstrates expertise in system analysis and informatics competencies E.G. device, application and information communication technology basic skills.
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada.
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