We are hiring A Key Account Manager!

If you’re an enthusiastic sales person who is not only passionate about Ice Cream and Dairy Products, but is self-motivated, dynamic, goal oriented, makes customer service a top priority —all while having fun doing it, apply to our Key Account Manager position so we can meet you!

Small Town Culture Competitive Pay Great Benefits Family-Owned

Yes, you even get FREE ICE CREAM!!!

A Little Bit About Us:

For 80+ years, Kawartha Dairy has been proud to be a 100% Canadian-owned company, still operated by the same family that founded it in 1937. Although the company has grown tremendously from its early days, it remains headquartered in the lakeside community of Bobcaygeon, Ontario, where it was founded, near Peterborough, an hour north of the GTA.

Today Kawartha Dairy operates 10 retail stores and services a wide range of customers, from grocery stores to foodservice establishments and of course, ice cream parlours. The company also provides custom production services to other food companies, using Kawartha’s expertise in the business to produce ice cream and other specialty dairy items to the exact specifications of these firms.

Reflecting the explosive growth in the brand and the business as a whole, Kawartha Dairy has recently constructed a 54,000-square-foot Distribution Centre just south of Bobcaygeon to serve its provincial operations. Investments are also underway to modernize the production plant, our systems and our infrastructure.

As a part of our strong Kawartha Dairy Sales Team, you are responsible to manage all sales activities for key accounts. Successful candidates will be instrumental in leveraging fact-based information to develop our products at our customers, build new customer relationships, understand the category needs of the marketplace, provide production forecasting and drive overall sales.

Kawartha Dairy is committed to growing our company culture of super-friendly staff, above-and-beyond customer service and of course creating a fabulous collection of ice cream and other products.

We at Kawartha Dairy live by our five values:

What You’ll Do:

• Accountable for managing relationships and profitability for assigned key accounts.
• Gather market knowledge to identify opportunities and develop strategies to successfully grow key accounts.
• Identify potential new customers through focused research, inside and outside referrals & networking.
• Schedule, create and deliver leading category presentations promoting our products and services to potential customers. Following through on opportunities and “closing” the sale is critical.
• Stays abreast of company and competitor products, pricing and solutions.
• Develops and implements strategic sales plans to accommodate corporate goals.
• Advises customers of sales and advertising strategies.
• Analyzes sales statistics to formulate policy and assist customers in promoting sales.
• Meets with key customers to maintain relationships, negotiate and close deals.
• Works with internal employees and customers on collection of past due accounts.
• Focuses on new product launches and promotions by getting the information to customer accounts.
• Attends trade shows to promote Kawartha Dairy and increase customer base.
• Has superior customer engagement and relationships by leveraging consistent contact and being seen as a category expert.
• Leverages sales and market trends to provide weekly forecasts.
• Ensures that proper corrective and preventive measures are in place for addressing customer complaints.
• Works with distributors on growing the Kawartha Dairy brand in respective territories.

What you Need to Get the Job Done:

• Bachelor’s degree or higher in a related field or a combination of equivalent education and experience.
• Seasoned Key Accounts Manager with experience in at least one of the channels; Gas and Convenience, Food Service, Grocery (West), and/or Walmart.
• Prior experience developing sales plans and strategies with strong financial acumen.
• Confident and highly articulate - able to create and deliver detailed communication.
• Have had a previous track record of success in a sale environment.

What Will Make Us REALLY Love You:

• Track record of representing and growing a brand by providing superior service and personalized attention to your customers—customer obsession is your credo!
• Passion for uncovering innovative approaches to improve process and outcome.
• You are passionate about Kawartha Dairy products, our brand and can communicate that passion to new, as well as seasoned Ice Cream Lovers and Milk Coinsures.
• Understands and constantly pursues the principles of continuous improvement.
• Lives our Values and wants to join us on our journey.
• At Kawartha Dairy we look forward to the look on people’s faces when they try our products and get excited to share that experience with anyone open to it. We are looking for someone who is just as excited to join our team and begin sharing that experience with others!

What You’ll Love About Us:

• Financial Peace of Mind. Competitive salary.
• The Health Benefits are On Us. Comprehensive group benefits (vision, dental, prescription, travel plans) at no cost to you for single/family monthly premiums.
• Grow with Us. An opportunity for career development in a dynamic Canadian-owned company and an amazing company Culture
• Perks, Perks, Perks! Discount on products sold in our retail stores. And the best thing about working at Kawartha Dairy – you get FREE ICE CREAM!!!

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.