A growing global company. Endless career and development opportunities.

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity, and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services, and transaction solutions for commercial assets.

We’re looking for a Lead Generation Representative. The work location is North America and is eligible for fully remote or hybrid work.

What we offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there are endless opportunities to advance your career – we’ve proven this throughout our 55+ years in business. And, we’ll help you achieve your own career goals. Here’s how:

• Competitive Salary + Incentive
• Comprehensive medical and dental benefits
• RRSP and an Employee Share Plan, both with company match
• Ongoing training, professional development, and tuition reimbursement
  
  

The Opportunity:

• Covering inbound customer phoneline and inbound web leads
• Customer-centric soft selling
• Generate new business through marketing and individual initiatives

Key Responsibilities:

• Customer focused soft selling – you are motivated, organized, and resourceful with a strong sense of urgency and excellent time management skills.
• Internal Relationship Building – you will support our Sales Partners and be able to obtain all pertinent info upfront to ensure leads are passed to the proper selling resource.
• Excellent administrative and reporting abilities; a continuous learner and proactive problem solver with excellent written and verbal communication skills.
• Self-starter, with a competitive attitude, but capable of operating effectively in a TEAM environment. Demonstrates tenacity, flexibility, and the positive attitude required to turn strangers into customers.
• Eager to “go the extra mile” - lives for the satisfaction of meeting customer needs, hitting operational goals, and seeing a job well done.
  
  

Here's what you'll bring:

• 1+ years of lead generation support experience and/or inside sales or sales experience with a consistent track record of meeting/exceeding quotas and performance objectives.
• Basic understanding of e-commerce and a comfortable ability to communicate over the phone and effectively work within a “virtual” corporate culture.
• Experience with Salesforce and general office productivity tools such as Word, Excel, and PowerPoint is strongly preferred.
• Relentlessly driven to seek new business - you are competitive, but you never sacrifice integrity to win.
• Good with soft selling and the ability to make sound decisions quickly in a fast-paced setting.
• Additional languages are an asset - especially Spanish.

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.

If you require any accommodation, please send an email to: careers@rbauction.com.