Office Clerk (Part-time, On Call)#23-01454

This is a part-time, casual/on-call position. The schedule is Monday through Friday, day shift schedule, up to 20 hours per week.

Are you looking for a career with a company that integrates state of the art hardware, software, and consulting and support service? Ricoh Canada Inc. is a leading provider of document solutions. Ricoh's fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.

To help you thrive, Ricoh provides an award-winning training program, an excellent support structure, and a comprehensive benefits package. Ricoh values their employees and want their employees to succeed with their career goals; Ricoh assists with career development by promoting from within the organization and assisting with continuing education!

Ricoh is currently looking for a career-oriented individual to manage a high volume mail room and copy centre. In this position, the selected candidate will be responsible for managing, operating and overseeing a fleet of office equipment; including copiers, printers, scanners, faxes and multi-function devices. In addition, the primary focus is building relationships with customers while providing important office support.

The Office Clerk is responsible for providing coverage at one or more Managed Services locations including any or all of the following: copy production and finish work, operation of a mail centre, reception coverage, shipping and receiving, maintaining billing logs and reports. The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the Ricoh Management Services locations. Responsible for supporting operational objectives at all existing customer sites within a geographic territory. Must be able to report to and work at various Managed Services client locations within the Kitchener, Waterloo and Cambridge area on business needs and as scheduled.

Responsibilities:

MAIL:

• Process all incoming and outgoing mail;
• Performs other mailroom functions such as mail fulfillment, which includes sorting, filing, packaging and processing shipments for delivery to multiple locations;
• Filing and labeling of documents and other material for storage and retrieval;
• Shipping and receiving including the movement of boxes and or equipment;
• Provides courier service for the pickup and delivery of mail and copy jobs, on campus and offsite.

COPY:

• Assist in the Copy Centre and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders and laminators etc.;
• Performs basic troubleshooting on all equipment used within the Ricoh Centre.

GENERAL:

• Performs front desk receptionist duties.
• Assists in the coordinating of work assignments to meet specific deadlines and service deliverables;
• Manage all aspects of the Ricoh Centre in the absence of the Site Manager/Supervisor.

Education & Experience:

• High School Diploma or equivalent work experience
• Minimum of 1 year experience working in a mail room or copy centre
• Require experience in use of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators and related equipment

Skills:

• Valid Driver's license and access to a vehicle
• Comfortability with an on call, casual, part-time schedule
• Excellent interpersonal skills with the ability to quickly develop business relationships
• Strong self-motivation to drive results
• Excellent communication skills both verbal and written
• Effective use of Microsoft Office
• Ability to lift 30+lbs. as necessary
• Present a professional image at all times to customers and vendors
• Must be able to able to report to and work at various Managed Services client locations within the Kitchener, Waterloo and Cambridge area based on business needs and as scheduled.

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.