Position: Full Time – Patient Advisor

Expected Start Date: As soon as possible

Annual Salary: $40,000 - $45,000

Location: Remote

Hours: Monday – Friday with availability to work evenings as required.

About Medical Marijuana Consulting Clinic (MMC)

Launched in 2017, Medical Marijuana Consulting, a Sensi Brands company, is focused on providing patients with excellent care at every stage of their medical cannabis journey. Our experienced, licensed healthcare practitioners provide patients with education, dosing guidance, product selection and registration support. MMC also provides advice on compassionate care & first-responder pricing programs to ensure patients have the support they need.

MMC offers one of the only programs for Motor Vehicle Accident patients in Ontario seeking coverage through their automotive insurance accident benefits for cannabis prescriptions. Our team provides direct billing to the insurer through HCAI, OCF18 treatment plans, and case management. Our team works with Canadian Veterans and First Responders seeking medical cannabis to treat a variety of symptoms.

To learn more about MMC, a Sensi Brands company, please visit Medical Marijuana Consulting: www.medmc.ca, Good Greens Medical: www.goodgreensmedical.ca Sensi Medical Marketplace: www.sensimed.ca, Sensi Brands: www.sensibrands.ca, Station House: www.stationhouse.ca, Sensimila: www.sensimila.ca, Potluck: www.potluckcannabis.ca, and our farm-gate store Station House Cannabis Co. at www.stationhousecannabis.co

Job Description:

Reporting to the Director of MMC and SensiMed, our Patient Advisors provide ongoing support to patients to help them manage their symptoms and conditions using medical cannabis and improve their quality of life. Patient Advisors work one-on-one with patients to identify primary health conditions, provide health teaching, create individualized treatment plans, and provide assistance with completing necessary documents for registration with Licensed Producers. Patient Advisors work closely with prescribing physicians and related healthcare team members and assist in ongoing patient support.

Key Duties & Responsibilities:

• Telehealth with patients utilizing an EMR to book or change appointments with healthcare practitioners
• Provide health teaching (education) to patients as it relates to medical cannabis, including but not limited to:
• general information on cannabis and its uses;
• assisting patients in the selection of and registration with a Licensed Producer of medical cannabis;
• assisting patients in the selection of medical cannabis strains;
• assisting patients in ordering cannabis from a Licensed Producer;
• offering guidance on how to safely consume medical cannabis;
• offering appropriate accessories to patients (i.e., vaporizer); and
• other relevant topics as may be required.
• Education may take place via: telephone; online video consultation; and other method as determined by the Company;
• Maintain and update medical records for patients and other relevant records in a format determined by the Company;
• Liaise with physicians and other medical and administrative staff within medical clinics
• Liaise with customer service and administrative staff working for medical cannabis Licensed Producers or other organizations as required.
• Use nursing healthcare knowledge to facilitate exceptional patient care
• Communicate with Licensed Producers to facilitate ordering and ensure patient needs are met
• Provide regular updates to all parties.
• Attending continuous education sessions and relevant professional development events.
• Remain current in the area of cannabis relating to treatment, Health Canada guidelines, and current political climate.
• Perform other duties as required from time to time

Qualifications and Requirements:

• 1-2 years of previous inpatient or clerical experience in hospitality and/or health care industry
• Be a self-starter with a strong desire to learn
• Be passionate about providing exceptional patient care
• Have strong computer skills and experience with telemedicine platforms
• Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Have strong problem-solving skills
• Have excellent interpersonal communications skills
• Clear passion for and solid understanding of cannabis and cannabis-based products
• Proficiency and experience working with an electronic medical record (EMR) software e.g., Input Health
• Note: The chosen applicant will be required to successfully complete reference checks and a criminal background check.

Benefits:

• Competitive compensation package
• Comprehensive group health benefits package
• Extensive training and professional development opportunities
• Career growth opportunities for advancement

How to Apply:

Should you feel that you meet the criteria listed in this posting, please submit your resume via indeed. We thank all applicants however only those selected for an interview will be contacted.

Sensi Brands is an equal opportunity employer, and we strive to provide a culturally diverse workforce. We do not discriminate based on race, creed, color, national origin, age, sex, religion, marital status, sexual orientation, or disability. Accommodations are available upon request for candidates taking part in all aspects of the selection process

Job Types: Full-time, Permanent

Salary: $40,000.00-$45,000.00 per year

Benefits:

• Extended health care
• Store discount
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• Are you familiar with Cannabis and the industry and/or have knowledge of the Cannabis Act?
• How many years of previous inpatient or clerical experience in hospitality and/or health care industry do you have?
• Are you able to work Monday – Friday with availability to work evenings as required?

Work Location: Remote

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