Status: Full Time - Permanent
Job Title: Quality Control Laboratory Supervisor
Schedule: NIGHT Shift, 11:30PM to 8AM
Start Date: As soon as possible
Location: 315 Knowlton Rd, Knowlton, Quebec J0E 1V0, Canada
Reports to: Analytical Manager
Salary range: To be discussed, depending on experience

Are you looking for a full-time permanent job that offers you employment security and several opportunities for internal growth?

Would you like to be part of a renowned company in the beautiful town of Knowlton, QC, that is a global provider of value-added solutions for many of the world's leading brands in the beauty, personal care and home care categories? Are you a team player with a strong focus on safety? Do you enjoy working in a fast-paced environment? Are you a natural leader? Do you like working in a Lab?Look no further and join our rapidly growing team at kdc/one in Knowlton QC, as we are looking for a motivated Quality Control Laboratory Supervisor just like you!

YOUR ROLE AS THE QUALITY CONTROL LABORATORY SUPERVISOR:
Under the supervision of the Analytical Manager, the Quality Control Laboratory Supervisor assures that priorities of the Q.C. Laboratory are met. Ensures acceptable service levels to the Chemical Processing, Material Handling, Packaging and Shipping departments through effective interactions and communication with those departments. These responsibilities encompass specifically but not exclusively; disposition of raw materials, batches and packaged products; validation of analytical methods and maintenance of method books; review of laboratory documentation, and maintenance of related files; equipment IQ/OQ, maintenance and calibration; problem-solving efforts in conjunction with other departments internally and/or with client technical contacts; GMP compliance; STOP interventions to ensure a safe working environment. The Laboratory Supervisor is responsible for special projects supervised by the Quality Control Manager. The incumbent is involved in the development and implementation of Work Instructions, review of specifications and analytical methods, continuous improvement to enhance laboratory efficiency, and efforts to build productive working relationships with co-workers and personnel from other departments. The Laboratory Supervisor oversees the work of the QC analysts and technicians and reviews LIFS and OOS.

Advantages

• A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity;
• 12 hour schedule (4h basic overtime in schedule, therefore paid 84 hours);
• Night shift premium of $2.50 per hour;
• Possibility of overtime;
• RRSP;
• Group insurance (complete range: vision, medication, life insurance, long-term disability, dental option);
• Vacation: 3 weeks upon hiring
• Free parking;
• Cafeteria inside the facility.
• Free products every 2-3 months or so + possibility to buy them;
• Bonus: Target of 7.5% of annual salary (if we reach our productivity goals);
• Bus service from Sherbrooke and Cowansville directly to the factory;
• Referral bonus of $1,000 after 3-6-9 months;

Responsibilities
Maintains good communication regarding projects, test status, issues and training needs with the Analytical Manager and other departments as warranted;

• Demonstrates leadership of the Q.C. Laboratory, ensuring that priorities remain consistent with company needs including continual adjustment of those priorities as warranted. Ensures timely testing and disposition of raw materials, bulk batches and packaged finished products in order to properly serve well production and shipping schedules;
• Responsible for verification/approval of change control documents;
• Responsible for investigations through different systems: Deviation, NCN, LIF, CAPA;
• Responsible to support for technical problem-solving in regards to specification, methods, instruments and equipment as initiated by themselves, co-workers, or QC Management;
• Work closely with analysts and technicians to address concerns about failed tests, retest, OOS and LIMS results. To understand analyst and technicians’ needs as they pertain to testing (e.g. training needs, equipment etc.);
• Work closely with the NPI coordinators to ensure that TMTs are done in a timely matter and that all communications regarding new tests are transferred. Once the TMT is completed work closely with the analysts/technicians to ensure qualifications;
• Assists Analysts/Technicians with decision making skills and the knowledge needed to make informed decisions and the steps to follow after decision making;
• Responsible for the installation, set-up and IQ-OQ of new equipment or instruments, whether installed by a third party or internally. Work with the trainer to ensure implementation of work instructions and trainings are put in place for the new equipment or instruments;
• Implementation of Lean as it pertains to testing and ensures the continuity of these tools;
• Acts as designate for the Analytical Manager in the handling of Q.C. laboratory responsibilities and related interactions with other departments and provides support to Technicians and analysts;
• Verify and follow-up on new methods;
• Follow-up on the customer complaint for new products to ensure that appropriate analysis is done – this task will be shared with the analyst when possible;
• Work with the laboratory analysts/technicians to help them after the method transfers to increase the number of qualified workers;
• Participate in the NPI meetings as a laboratory representative;
• Communicate with the needs related to new products and methods (Bulk hold studies, new test methods, etc.);
• Communicate with customers for method issues; Adheres to Standard Operating Procedures, and otherwise applies GMP/GLP principles as appropriate to work activities, including proper documentation of testing and other activities;
• Verify and approve product specifications,
• Complies with laboratory safety practices, policies and procedures in all activities. This includes handling of chemicals and equipment, use of protective attire and safety equipment per MSDS directives, disposal of waste materials, and maintenance of a clean and orderly work area;
• Complies with environmental protection policies and practices in the handling and disposal of hazardous materials,
• Handles other activities or specific projects as requested by the Analytical Manager or quality control management.

Qualifications

• B.Sc. or higher degree in a science discipline;
• Minimum 3 years’ experience in cosmetic or OTC pharmaceutical industry;
• Very familiar with GMP and GLP;
• Very good knowledge of MS Office suite;
• Strong French and English skills – written and spoken.

SKILLS REQUIRED:

• Self-motivated and self-reliant;
• Strong interpersonal and communication skills;
• Positive leadership & mobilizing skills;
• Disciplined & rigorous;
• Well organized;
• Be able to perform several tasks simultaneously;
• Possess strong analytical skills, be organized and manage priorities well.

Summary
Application instructions:
If you are interested in becoming the next Quality Control Laboratory Supervisor at kdc/one in Knowlton, QC, please send us your cover letter and resume to andres.velilla@randstad.ca.

Background:
kdc/one is a trusted, global provider of value-added solutions to many of the world’s leading brands in the beauty, personal care, and home care categories.

We partner closely with customers as a critical enabler of their success through ideation, formulation, design, packaging and manufacturing of products.

Every year, we help develop and manufacture products for brands sold in countries all over the world.

kdc/one is an equal opportunity employer. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

REASON FOR WORKING KNOWLTON, QC:

• Here is the perfect balance. The dynamic balance that we all seek between the realization of our personal and professional dreams. The balance between proximity to major centers, with all the urbanity they provide, and rurality with its generous nature and diversified activities.
• Here, 40,000 students learn and develop skills through nearly 900 post-secondary programs and training and more than 100 vocational training programs. A wealth that generates creativity, a taste for going beyond and opening up to the world.
• Here, it is also health through the practice of activities of all kinds and through healthy lifestyles. Here, the playground is huge and nearby: peaks, trails, rivers, lakes, infrastructures and sports clubs. Whether you are a Sunday athlete or a high level athlete, you will find something to keep you in shape!
• Here, the landscapes of the Townships are varied and its nature is generous: lakes, rivers, mountains, vines, marshes, conifers, deciduous trees, valleys. Our bucolic landscapes encourage contemplation and letting go. In the fall, the landscapes ignite to create a panorama typical of southern Quebec.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.