Security Guard

Security & Risk Management

Permanent, Full-Time

Are you passionate about culture, the arts, natural history, and science? Are you keen to understand how these elements come together to tell the many stories of humanity? Then consider a career at ROM.

Security Guards at the Royal Ontario Museum (ROM) are committed to providing high-level proactive and reactive security services to the ROM for the overall safety and security of all employees, visiting public, artifacts, and facilities. A ROM Security Guard uses tact and diplomacy to defuse high tension situations, which could impact the safety and security of ROM employees and the public, as well as impact ongoing employee/employer relations and the reputation of the organization.

RESPONSIBILITIES

• Monitoring and operating Alarm, CCTV, & Access Control systems.
• Working knowledge of control room duties and functions such as dispatching, access control systems and the use of CCTV.
• Alarm response and investigation.
• Conducting regular patrols and/or patrol assigned galleries.
• Perform crowd control duties as required.
• Parcel and package inspections.
• Conduct detailed investigations and report all findings and recommendations regarding incidents or accounts that occur on ROM property. This includes infractions of any applicable federal, provincial and municipal laws or ROM Policies and Procedures.
• Respond to all emergency and non-emergency calls; assess the situation and liaise with emergency services.
• Perform other duties as assigned.

QUALIFICATIONS

• Successful completion of Law Enforcement/Police Foundations Diploma or degree.
• One full (1) year of previous security experience, or an acceptable equivalent in education and experience.
• Must possess a valid Ontario Security Guards License in good standing, in accordance with PSIS Act  at time of application.
• First aid and CPR Level “C” and Automated External Defibrillator (AED) Certification at time of application.
• Must possess valid Smart Serve certification at time of hire
• Must have knowledge and previous experience using CCTV/Fire Panel/Access Control System.
• Knowledge of emergency and evacuation procedures.
• Must be able to work independently and/or in a team environment.
• Demonstrated conflict resolution skills.
• Experience working in a hospitality setting is an asset.
• Must be physically fit as the Job entails standing on your feet for a long period of time.
• Good interpersonal skills with the ability to communicate effectively both verbally and in writing.
• Must be able to work with a high degree of honesty and integrity.
• Knowledge of Microsoft Office and electronic mail.
• Working knowledge of security operational procedures.
• Must have Green Patch safety footwear to be worn at all times while on duty.

SALARY AND TERMS

Start Date: As soon as possible

Hours of Work: 40 hours per week, 3pm – 11pm with Thursday & Friday off

Employee Group: SEIU, Local 2

Hourly Rate: $21.68 - $25.52 per hour

Probationary Period: 60 days

Number of Hires: 1

ROM PERKS

· EAP - medical, dental and vision benefits start on day one

· Health spending account

· Short-term & long-term disability benefits

· Life insurance

· Pension plan

· 3 weeks of vacation

· Personal days

· Uniforms provided, laundered and maintained by the ROM

· Safety footwear allowance (green patch)

· Free ROM visits for you and 8 friends/family members per year

· Discount program for over 200 Ontario attractions

ADDITIONAL INFORMATION

· Closest subway stop is Museum

· Only those candidates selected for an interview will be contacted

PLEASE NOTE:

** APPLICANTS WHO DO NOT POSSESS A VALID SECURITY GUARD LICENSE, FIRST AID & CPR 'LEVEL C' WITH AED AT TIME OF APPLICATION WILL NOT BE CONSIDERED. **

Diversity Statement

At ROM, we consider equity, diversity, and inclusivity to be foundational to our institutional success. We seek to foster a workplace that reflects [the full breadth of] the communities we serve and welcome applications from women, racialized persons/BIPOC, Indigenous/Aboriginal People of North America, LGBTQ2S+, and people with disabilities.

Accessibility Statement

ROM is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

COVID Statement

Royal Ontario Museum recognizes its heightened duty to protect employees from health and safety risks during the current pandemic. As such, an offer of employment shall be conditional on proof of full COVID-19 vaccination with a vaccine series approved by Health Canada or the World Health Organization.

Job Type: Full-time

Salary: $21.68-$25.52 per hour

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Work Location: In person

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