Janssen Inc., a Johnson & Johnson company, is recruiting for a Senior Medical Information Associate located in Toronto, Ontario.

At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. Janssen Inc. is a member of the Janssen Pharmaceutical Companies of Johnson & Johnson. Please visit www.janssen.ca for more information.

The Senior Medical Information Associate (Sr. MIA) is a customer-oriented product knowledge and therapeutic area expert who is strategically minded and demonstrates the ability to provide high-level clinical dialogue and support to healthcare providers (HCPs) and consumers. The Sr. MIA provides scientific insights and leads and/or actively participates in cross-departmental initiatives and business strategies. They take the lead in analyzing data and trends, identifies and leads process improvement initiatives, and proactively provides innovative solutions to optimize medical information delivery to customers. The Sr. MIA also provides mentorship and coaching to fellow MIAs, Interns or Students.

Provide Scientific, Product/Therapeutic Area, and Disease State Subject Matter Expertise to Internal and External Customers:

• Respond to product-related medical and scientific inquiries from healthcare professionals, consumers/patients, sales representatives, and other internal customers
• Work closely with business partners in the development and implementation of departmental projects and initiatives
• Research and prepare written response letters summarizing clinical literature on Janssen products
• Collaborate with cross-functional partners on the development, review, and approval of promotional materials, scientific presentations, corporate communications, and patient education projects
• Deliver training to new business partners on product-specific knowledge and Medical Information processes and resources
• Identify and report adverse events and product complaints for Janssen marketed products according to internal procedures and timelines established in SOPs
• Provide scientific booth support at meetings and conferences
• Provide after hours support for emergency calls as well as legacy and promoted products back up support as needed

Departmental Shaping & Process Excellence:

• Support departmental, local and/or global Medical Information projects that provide innovative solutions to optimize and enhance deliverables to external and internal customers
• Responsible for timely and accurate data entry into applicable MI systems; ensures data integrity
• Actively participates in appropriate knowledge exchange and sharing of key Medical Information processes, lessons learned and process efficiencies

Qualifications

• Bachelor's degree in Pharmacy or another healthcare profession, or a degree in Life/Health Sciences required; advanced graduate degree a strong asset (M.Sc., M.D., Ph.D., Pharm.D. etc.)
• Experience in a Medical Information department, and/or a regional or hospital drug information centre, and/or in a healthcare setting is strongly preferred
• Minimum 3 years pharmaceutical industry and/or relevant industry experience strongly preferred
• Ability to facilitate and teach adult learners through principles of adult learning strongly preferred
• Proven ability to verbally communicate scientific information to HCPs strongly preferred
• Proven track record to work independently and with cross-functional teams strongly preferred
• Proven ability research, interpret and translate complex scientific information into professional communications to HCPs and business partners strongly preferred
• Bilingualism in English and French an asset
• Project Management experience and/or certification an asset
• Strategic approach & ability to partner with multiple stakeholders through leading without authority strongly preferred
• Creative, problem solver, and innovator preferred
• Demonstrated skills in leadership, critical thinking, and management of multiple priorities strongly preferred
• Familiarity with regulatory and healthcare compliance guidelines/policies preferred
• Superior attention to detail and data accuracy required
• Strong communication (verbal, written) and presentation skills strongly preferred
• Working knowledge of relevant software programs (e.g., Microsoft Office, Adobe, Salesforce, VeevaVault, Qlik, etc.) preferred
• Ability to travel up to 5%, both domestic and international, based on the needs of the business

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of full COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.