Drive for Excellence

Since 1969 Performance Chrysler has provided the greatest value for the best vehicle deals in the Niagara area. A veteran in the business, we have the largest selection of domestic brands and carry hundreds of quality pre-owned cars. We are also committed to initiatives that drive change for our community.

Performance Chrysler is looking for a Service Advisor to join their Dynamite Team.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

About you.

You are a team player who has a great personality! Performance Chrysler is a close-knit team that is friendly, sociable and has a proven track record of excellence. You are goal-oriented, process driven, courteous and enjoy interacting with people. We have a long established relationship with our community, and are committed to providing the best service possible. We’re looking forward to meeting you.

Here’s what you’ll deliver:

• Identifying, recommending and documenting service maintenance and repairs for customers.
• Greeting customers in a courteous, professional manner.
• Delivering personalized service that exemplifies our dealerships.
• Working with technicians to identify required maintenance and repairs.
• Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.
• Providing service recommendations and estimated costs to customers.
• Performing road tests of customer vehicles to assess customer concerns
• Ensuring customer satisfaction meets company and manufacturers’ standards.
• Striving to meet the department’s repair order production standards.
• Perform other Service related duties as required by management

What you need to succeed:

• Minimum 1 year of Service Advisor experience in the automotive service industry.
• CDK experience is required.
• Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.
• Ability to sell and recommend maintenance and repairs to our loyal customers.
• Strong computer skills.
• Good communication skills and attention to detail.
• Must have the ability to multi-task and work under pressure.

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience and bonus earnings***

Job Type: Full Time

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.