Supervisor 2 (Assistant Supervisor) Job at Kennedy House
ABOUT US
Kennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years. KH started with an initial family-like group home in 1971 and currently operates several residential and community-based programs, for marginalized and at-risk youth, including:
- Two residential homes for young people in care;
- Three homes for youth and young adults living with developmental disabilities;
- A Day Treatment school program for youth struggling in the typical school setting;
- Kennedy House Youth Centre, a secure custody facility for male youth experiencing conflict with the law;
- Bailiff services to safely and securely transport youth experiencing conflict with the law;
- Kennedy House After School Program for children aged 4-13 in underserved communities throughout Scarborough; and
- Kennedy House Youth Shelter, for youth aged 16-24 experiencing homelessness.
KH works with youth to enable them to grow as individuals and contribute as members of the community. This is achieved by providing customized support and building trusting relationships.
To learn more about our organization and the causes we support, we strongly encourage you to visit our website.
POSITION SUMMARY
Kennedy House - Residential Services Division is looking for a dynamic, consultative, and results-oriented professional to join our team in the role of Supervisor 2 (Assistant Supervisor) at our Galloway Road program. This is an in-person full-time position based on 40 hours per week.
Reporting to the Supervisor 1, the Supervisor 2 provides professional supervisory oversight to developmental service workers at Galloway Road program. This position supervises the quality of services provided to our clients, youth between the ages of 13 and 18 living with Intellectual and/or Developmental delay. The Supervisor 2 is also responsible for high-level case management and oversight with various levels of the Ontario Provincial Government, including the Ministry of Community and Social Services. The Supervisor 2 acts as a source of advice and expertise to program staff. He/she is expected to have a clear understanding and ability to perform all Developmental Service Worker (DSW) expectations within the program and to fill in where necessary.
KEY RESPONSIBILITIES
- To have a clear understanding of all events which transpire in their program on a daily basis, hence, the Program Supervisor 2 must review all documentation each day to aid him/her in this responsibility
- Supervises the quality of services provided to the youth/individuals in our care.
- Ensuring that the level of communication and partnership with placement workers, case facilitators, families, schools, including the Ministry of Children and Youth Services and the Ministry of Community and Social Services are professional and timely in nature.
- Acts as a source of advice, guidance and expertise to the Developmental Service Workers within the program
- Expected to have a clear understanding and ability to perform all Developmental Service Worker (DSW) expectations within the program and to fill in where necessary.
Share on call support to residential programs on a rotating schedule.
EDUCATION
- DSW Diploma, or a College Diploma/ University degree with a focus on Social Services and Behavioural Science, 1+ years work experience is required.
- College Diploma/ University degree in an unrelated field, 2+ years of work experience is required.
QUALIFICATIONS
- Preferred two+ years of experience in program supervision or any equivalent combination of education and experience which provides the skills knowledge and ability necessary to perform the tasks
- Current certification in First Aid and CPR level C is mandatory
- Current certification in CPI is an asset
- Valid Class G Driver’s License is mandatory
- Police Check and Vulnerable Sector Search must be current and maintained. Concerns and/or issues regarding the police check and Vulnerable Sector Search will be taken into consideration and does not preclude employment.
- Clear knowledge of developmental needs (intellectual, emotional, physical, and social) of youth
- Clinical skills, including experience and ability working with and managing difficult behaviour
- Ability to work with as well as deal appropriately with individuals in care as well as to the families of each individual
- Excellent written and oral communication skills for liaising and communicating with colleagues and various agencies
- Knowledge of formal and informal resources available in the greater Toronto area
- Broad awareness of cultures, values, identities and perspectives with a demonstrated ability and interest in working with diverse populations
- Ability to write legible, clear and concise reports and person-centred plans
- Demonstrate maturity and reliability at all times
- Excellent organization and interpersonal skills
- Maintain all required immunizations and vaccines (i.e., yearly flu short, MMR, DPT, and must be triple vaccinated against CVOID-19)
WORK CONDITIONS
- Will be required to work various shifts and provide on call support.
- May be required to travel to different Program locations within the east GTA
- Physical fitness sufficient to deal with client behavioural issues as required
- Manual dexterity required to use desktop computer and peripherals.
HOW TO APPLY?
For consideration, qualified applicants are encouraged to submit an application by using the Apply now button. It is strongly recommended that applicants submit documents in pdf format.
Kennedy House thanks in advance all applicants who submit an application for their interest and time spent preparing their application; however, due to the high volume of candidates received, only those considered for an interview will be contacted.
Kennedy House is an equal opportunity employer that values diversity in the workplace. We are committed to inclusive, barrier-free recruitment and selection processes. At Kennedy House, we are committed to a supportive work environment where employees have the opportunity to reach their fullest potential. Diversity and inclusion are a central part of our culture, and we aspire to be a workplace that is respectful to everyone. We appreciate the interest of all candidates. Due to the volumes of applications we receive, we can only contact candidates that are selected to move forward in the recruitment process. If you are contacted for a job opportunity, please advise the Human Resources Representative of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Applicants need to make their needs known in advance so appropriate arrangements can be made.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
All staff and visitors are required to complete CVOID-19 screening daily, wear a face covering at all times. Rapid antigen testing (RAT) is completed 3 times a week.
Ability to commute/relocate:
- Scarborough, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Kennedy House has implemented a mandatory COVID-19 vaccination policy for all employees; hence, successful candidates must be fully vaccinated against COVID-19, including booster shots, as a condition of employment. Exemptions may be available pursuant to applicable legislation (i.e., Ontario Human Rights Code) or documented medical reasons. Are you still interested in proceeding with the application?
- All employees must achieve and maintain a clear police check and vulnerable sector check. An offer of employment is conditional upon receiving a clear police check and vulnerable sector check. Do you accept these requirements?
- All employees are required to participate in our communicable disease, health and safety and public health requirements such as a yearly influenza vaccine, DPT, MMR, Hepatitis B, and COVID-19 Vaccine. Do you accept these requirements?
Education:
- DCS / DEC (preferred)
Experience:
- program supervisory: 2 years (preferred)
Licence/Certification:
- First Aid and CPR level C (preferred)
- Non-Violent Crisis Intervention (CPI) training (preferred)
- Class G Driver’s License (required)
- Police Check and Vulnerable Sector Search (preferred)
Work Location: One location
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