Position Title: Supervisor Quality Prepared Foods

Position Type: Regular - Full-Time

Position Location: Florenceville Prepared Foods

Requisition ID: 20135

About McCain:

McCain Foods is proud to be a family and values-driven company. Our values are integral to our culture, helping to shape how we operate, how we work together and the choices we make. They are a big part of what makes us unique. McCain Foods opened their first production facility in their hometown of Florenceville, New Brunswick, Canada. McCain Foods quickly established itself within the Canadian marketplace and then began a journey to become the world's largest manufacturer of frozen French fries and potato specialties.

McCain products can be found in thousands of restaurants and supermarket freezers around the world. In addition to fries, McCain also produces other foods, including appetizers, oven meals, vegetables, and juice for both the retail and foodservice industries.

We are seeking a flexible and adaptable leader to join us as a Quality Control Supervisor in Florenceville-Bristol, NB. Reporting to the Quality Manager, the successful candidate will be responsible for supervising daily functions of QC personnel, ensuring products meet quality standards through verification and reviews, assisting plant teams with daily functions, as related to product quality and food safety. You will also be responsible for the selection, training, and supervising of Quality leads and Quality technicians.

Key Responsibilities:

• Assure compliance to quality standards through effective supervision of Quality lab personnel
• Understand and interpret product specifications for quality attributes
• Understand, interpret, and develop Quality standard operating policies/procedures
• Maintain compliance to customer requirements and research customer complaints
• Provide leadership to Quality personnel while promoting cooperation between departments
• Assist employees in resolving work related problems/concerns
• Responsible for ongoing training of staff, scheduling, assigning and directing work
• Conduct employee performance appraisals and performance improvement process where necessary
• Maintain inventory supply and order as needed.
• Participate in third party/internal audits, self-inspections, and pre-operational activities
• Attend weekly production walks, weekly performance meetings, daily scheduling meeting
• Participate and assist in R&D meetings/tasks, as required
• Prepare and lead Held Product meetings
• Train in Sensory and Quality Calibration
• Participate in Weekly Department Meetings
• Lead daily product sensory evaluations
• Maintain Micro and Incoming Sampling matrix
• Actively participate on the plant Food Safety and HACCP teams
• Assist and submit supplier quality complaint notifications and investigations
• Attend and participate in MDI meetings
• Manage Hold & Release product protocols, including disposal of non-conforming products and case count reconciliation
• Verification of CCPs, lab equipment calibrations and inventory management (as required)
• Assist with corrective and preventative action tasks
• Participate and/or lead traceability tasks
• Oversee the review of non-complaint investigations and reporting, as required
• Investigation and reporting of consumer complaints related to quality
• Schedule, prepare and ship samples for external testing
• Actively participate in QIP meetings

Qualifications:

• Bachelor of Science degree in Food Science/Biology preferred, or related technical degree.
• 1-3 years in a supervisory or management role, preferably in a food manufacturing environment.
• 2 years of experience in food safety and quality, sanitation, warehousing and/or production
• Software requirements: SAP, WMS, Office 365 (including Microsoft programs & SharePoint), Formyoula (complaint management), DAM, Kronos, Intelex, Crystal Reports, etc.
• Excellent communication, time management and change management skills
• Flexible and adaptable leader

McCain offers full benefits including:

• Health, Vision, and Dental Insurance
• Pension Benefits
• Career Development & Education Reimbursement Assistance
• Apprenticeship, Internship, & Coop support and opportunities

Sustainability and Planet Friendly Practices are at the heart of McCain:

We have embarked upon a journey to create planet-friendly food. We are committed to investing in resource-efficient operations in factories and farms.

• We are moving to 100% renewable energy by 2030.
• Donating 200 million meals to food banks and NGO worldwide by 2025.
• Implementing regenerative agricultural practices across 100% of our potato acreage by 2030.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

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Job Family: Quality & Food Safety
Division: NA Supply Chain
Department: Florenceville Prepared Foods Quality
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol

Company: McCain Foods (Canada)