Systems Administrator 2 Job at City of Calgary
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Systems Administrator 2 within Information Technology (IT), you will ensure that the infrastructure is installed, provisioned, secured and maintained in accordance with corporate architecture standards and procedures. Primary Duties include:
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Provide support to the Enterprise Service Desk, team members and other support teams.
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Participate in incident, problem, and crisis management, configuration management, change management, project management, asset management and document management.
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Provide technical support for several projects leveraging the Calgary City Net, including: the Calgary Transit light rail transit (LRT) Optical Transport Network (OTN) Migration, the CCN management tool replacement (NSP implementation), Firewall Lifecycle, and Corporate Switch and Wireless Lifecycle.
Qualifications
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A completed 2 year diploma in Computer Science (or a related field) with at least 4 years of relevant experience; OR
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A degree in Computer Science (or a related field) with at least 1 year of relevant experience.
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A valid Class 5 Driver's Licence (or provincial equivalent), with no more than 6 demerits and no current suspensions or charges pending OR; a valid Graduated Driver's Licence (GDL) with no more than 4 demerits and no current suspensions or charges pending.
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Ability to obtain a City of Calgary operator's permit.
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Recent experience working in a complex internetworking environment is required.
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Applicants must have experience working with:
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The Palo Alto Networks next-generation firewall platform;
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Alcatel-Lucent Enterprise Omniswitch switching platform;
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The Aruba Networks Wi-Fi platform, and
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The Nokia IP/MPLS routing platform (including the 7750 Service Router and 7705 Service Aggregation Router).
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Related certifications for these platforms would be an asset.
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Knowledge and experience with: BMC Remedy (or a similar IT Service Management Suite); Solarwinds Network Performance Monitor and NetFlow Traffic Analyzer; and Fixed Wireless and Wide Area Network technologies will be considered assets.
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You demonstrate strong research and analytical skills; an aptitude for problem-solving; the ability to relay highly technical information in an easily understandable way; and proven exemplary customer service and focus.
Pre-employment Requirements
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A security clearance will be conducted.
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Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: Information Technology
Position Type: 1 Permanent, 1 Temporary (up to 24 months)
Location: 133 6 Avenue SE
Compensation: Pay Grade 12 $44.20 - $59.09 per hour
Out-of-Schedule Rates: $54.91 - $66.72 per hour.
This position is presently paid at an Out-of-Schedule rate
to reflect current market conditions. Should market conditions change,
the salary may be reviewed and may revert to the base rate.
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: May 16, 2023
Job ID #: 307566
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