Job#: 1333349

Job Description:

Tech Writer

Contract Terms: 1 Year

Location: Fully Remote (Canada)

Client Industry: Gaming

The roles fall within the Documentation team of the User Experience (UX) team.

The UX Team, composed of 4 teams, includes: Experience Design, Example Content, Documentation, and Analytics. This role reports into the Documentation team yet partners across the UX team, product engineering, communications, and some studio teams.

There are over 400 people on the overall team and it is continuing to grow. The immediate focus is on instructional documentation and onboarding learning resources for non-technical, content creators. Content creators are game studio artists in fields such as animation, cinematics, audio, and level design. Features and tools are in all states of development and new features and workflows release continually. The Tech Writer provides first draft content, editorial support, and restructuring guidance to align with the organization’s style guide standards.

Responsibilities:

• Provide editorial support to subject matter experts, partner contributors, and UX teammates
• Work closely with subject matter experts to learn about engine features and write documentation for content creators
• Actively participate in improving and maintaining existing documentation
• Collaborate across teams (video, interactive demos, in-application help, etc.) in creating training materials
• Employ a diplomatic approach when working across content communities to address users’ concerns, evangelize documentation, and provide guidance on documentation best practices
• Take ownership of assigned content areas and their ongoing development
• Familiarize themselves with internal processes and work towards reaching individual and team milestones
• Enforce industry and team style guidelines for Documentation team content delivery channels such as Confluence sites, World Intranet, UI tooltips, and the company’s learning management system
• Contribute on enterprise content management practices to build a foundation for future documentation processes

• Monitor developer communication channels, answer questions, and curate news feeds.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Employee Type:
Contract

Location:
Burnaby, BC, CA

Job Type:
PMO and Business Operations

Date Posted:
March 1, 2023