Tourism Research Analyst (Research & Stat Officer 2) Job at Province of Nova Scotia
Department: Communities, Culture, Tourism & Heritage
Location: WINDSOR
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 1/10/2023 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Department of Communities, Culture, Tourism and Heritage (CCTH) supports communities across the province to be welcoming, inclusive and accessible, providing a great quality of life for Nova Scotians and a memorable experience for visitors. We value the collective diversity of our heritage and our people and believe in the transformative nature of culture to help create healthy, active, growing communities.
Tourism Nova Scotia a division of CCTH, is focused on attracting visitors to the province and maximizing the value of tourism to Nova Scotia’s economy through experience and sector development, business coaching, marketing and visitor servicing.
About Our Opportunity
The Tourism Research Analyst is responsible for leading the collection, organization, analysis, and reporting of tourism information to internal and external stakeholders. In addition, the Research Analyst co-ordinates Tourism Nova Scotia’s tourism indicators program, which includes providing support to seven visitor enumerators.
This position reports to the Manager, Research, Tourism Nova Scotia.
Primary Accountabilities
- Responsible for the Nova Scotia Tourism Accommodations database. This includes keeping the database up to date, as well as running and interpreting monthly published reports on accommodations performance.
- Responsible for Tourism Nova Scotia's monthly tourism indicators program. This includes:
- Designing shift schedules and assisting the Research Manager to support and co-ordinate the activities of seven visitor enumerators located at Halifax airport and the Nova Scotia-New Brunswick border.
- Compiling estimates of non-resident visitation by mode of entry and origin.
- Co-ordinating the receipt of monthly visitor data from external partners including ferry operators, airports and ports.
- Maintaining communications with accommodations operators for the receipt of monthly occupancy data.
- Maintaining tourism statistics databases, current and historic.
- Developing commentary and providing research to aid in the interpretation of the monthly statistics.
- Participates in quality control, analysis and troubleshooting for a new online, data portal for accommodation operators, and for assisting both operators and administrators in transitioning to the portal.
- Analyzes and develops tourism research reports using data from various datasets, including Statistics Canada data, and Tourism Nova Scotia statistical databases.
- Responds to requests for tourism research information from internal and external stakeholders, and leads research and analysis in response to these requests.
- May perform other related duties as assigned.
Qualifications and Experience
You possess a Bachelor’s degree + 3 years related experience; or Master’s degree + 1 year experience.
You have experience and are comfortable working with large statistical datasets and spreadsheets, and with online databases. You have experience using Microsoft Office programs (Microsoft Word, Excel, PowerPoint, Outlook), and are especially comfortable working in Excel and developing Excel-based tools and resources.
Experience with SPSS software, and with writing database queries would be an asset.
You have excellent communication skills (verbal and written) and can explain complex statistical information in an accessible manner. You have experience designing and delivering presentations to a variety of audiences. You have excellent interpersonal and relationship building skills, and consistently maintain a respectful, professional, and courteous disposition with colleagues and clients. You bring a high level of attention to detail with the ability to synthesize information. You enjoy digging into research and data to solve problems and answer questions.
We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Salary Information
PR 10
$ 2,185.90 - $ 2,666.69
Benefits
Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs.
Additional Information
This is a permanent employment opportunity, based at Tourism Nova Scotia’s main office in Windsor, NS.
What We Offer
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
- Countless career paths.
- Department specific flexible working schedules
Pay Grade: PR 10
Salary Range: $2,185.90 - $2,666.69 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.
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