About Us

The Department of Seniors and Long Term Care is committed to ensuring the inclusion, well-being, and independence of seniors in Nova Scotia by facilitating the development of policies on aging and programs for seniors across government and through the provision and coordination of strategic planning, support, services, programs and information. This is achieved through leadership and collaboration with partners. With a focus on collaborative primary health care, continuing care, infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery.

About Our Opportunity

The Clerk 2 (Financial Intake Clerk) provides various administrative support to the fast paced, high volume Eligibility Review office. In this role you are the initial point of contact for the unit in receiving financial applications for long-term care. You have the important responsibility of ensuring files get to the Eligibility Review Officers in a timely manner, so that rates can be assessed as needed, clients’ documentation is organized for reference purposes, and that confidential information is secure.

If you thrive in complex, high-volume environments, and enjoy the challenge of ensuring efficient office organization and timely processing, this is your next career opportunity.

Primary Accountabilities

As the Financial Intake Clerk, you will perform various administrative support functions to help keep our office running smoothly and efficiently. You will achieve this by:

• Performing accurate data entry into spreadsheets and databases (financial application intake);
• Maintaining our file room;
• Organizing and completing mail processing and input, faxing, and invoices;
• Providing excellent client service when receiving phone calls from the public; and
• Procurement duties.

Qualifications and Experience

As our next Financial Intake Clerk, you will have at least three (3) years of experience in an administrative support role.

You must possess proficiency in software packages including Microsoft Office Suite (Word and Excel). Ideally, you are a self-motivated team player who demonstrates the ability to work independently. To succeed in this role, you further demonstrate professionalism, dependability, and flexibility/adaptability in a fast-paced, high-volume environment. Your sound judgement, initiative, and diplomacy are also critical in this role.

While not required, is considered desirable if you have knowledge of STAR/STOR records management.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education and experience will be considered. Related equivalencies may include, but are not limited to:

• A related diploma and one (1) year of experience
• A related bachelor’s degree

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Working Conditions

Most of your time is spent in a comfortable office setting. Occasionally you may need to move or lift objects such as boxes or files. You will have daily contact with the public, various Government Departments as well as other local Agencies.

Your normal work week is 35 hours/week, 7 hours/day.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.
• Department Specific Flexible working schedules.